Patient Care Advisor

Eynsham, ENG, GB, United Kingdom

Job Description

Eynsham Medical Group is a dedicated and patient-focused practice, committed to delivering high-quality healthcare to our community. We pride ourselves on providing compassionate, efficient, and personalized care to every patient.

The Role:


We are seeking a friendly, organized, and proactive

Patients Care Advisor

to join our team. In this role, you will be the first point of contact for patients, supporting them with appointments, inquiries, and ensuring they receive the care and guidance they need. Your role will be essential in creating a welcoming environment and enhancing patient experience.

Key Responsibilities:



Acting as the first point of contact for patients via phone, email, and in-person. Booking and managing patient appointments efficiently. Providing information about services, treatments, and practice procedures. Handling patient inquiries and concerns with empathy and professionalism. Supporting the administrative team with day-to-day tasks as needed.

Person Specification:



Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Empathetic, approachable, and patient-focused. Experience in healthcare administration or customer service is desirable but not essential. Ability to work as part of a team in a fast-paced environment.

Why Join Us:



Become part of a supportive, dedicated team. Make a real difference in the health and wellbeing of your community. Opportunities for training and career development.
Job Type: Part-time

Pay: From 12.21 per hour

Expected hours: 30 per week

Benefits:

Company pension Free flu jabs Free parking Health & wellbeing programme On-site parking Sick pay Store discount
Work Location: In person

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Job Detail

  • Job Id
    JD4329168
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Part Time
  • Job Location
    Eynsham, ENG, GB, United Kingdom
  • Education
    Not mentioned