Job Description

Job Overview

We are seeking a dedicated and organised Patient Coordinator to join our healthcare team. The ideal candidate will play a crucial role in ensuring a smooth and efficient patient experience by managing administrative tasks and providing exceptional support to both patients and healthcare professionals. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities

Greet patients warmly upon arrival and assist with check-in procedures. Schedule appointments and manage the calendar for healthcare providers. Maintain accurate patient records and ensure confidentiality of sensitive information. Answer phone calls and respond to patient inquiries with professionalism and empathy. Coordinate communication between patients and medical staff, ensuring all parties are informed of necessary information. Process insurance claims and verify patient eligibility for services. Assist in the preparation of patient documentation for consultations and treatments. Handle administrative tasks such as filing, data entry, and managing office supplies.

Skills

Previous office experience is essential, preferably within a healthcare setting. Strong administrative experience with proficiency in using office software and EMIS Web. Excellent verbal and written communication skills, with an ability to convey information clearly to patients and colleagues. Strong organisational skills with attention to detail, ensuring accuracy in all tasks performed. Ability to work effectively under pressure while maintaining a positive attitude. Empathetic approach towards patient care, demonstrating compassion and understanding in all interactions.
If you are passionate about providing excellent patient care and have the relevant skills, we encourage you to apply for this rewarding opportunity as a Patient Coordinator.

Job Type: Part-time

Pay: 13.00 per hour

Expected hours: 20 - 25 per week

Work Location: In person