Job Description

About Us

We are one of the UK's leading hair restoration clinics based in the heart of Manchester, specialising in hair transplant and hair growth treatments. Due to continued growth, we're looking for an experienced, sales-driven Patient Coordinator to join our team (with potential to progress into a Sales Manager role for the right person).

The Role

This role is for an

experienced sales professional

who can confidently conduct consultations with potential patients, build trust, and convert enquiries into booked procedures.

You will be the main point of contact for new and existing patients - guiding them from initial enquiry, through consultation, to treatment booking and aftercare. You will combine strong consultative sales skills with genuine care and empathy.

For the right candidate, there is also scope to take on wider leadership and clinic management responsibilities over time.

Key Responsibilities

Conduct video and in-clinic consultations with potential patients Explain treatment options, packages and pricing clearly and confidently Follow up all leads and enquiries promptly (phone, email, WhatsApp etc.) Build rapport and trust to support patients in making informed decisions Achieve and exceed monthly sales and conversion targets Provide a high level of customer service and patient care at every stage Work closely with the clinical team to ensure a smooth patient journey (Optional/Progression) Support with team leadership, training and basic clinic KPIs
About You

Minimum 2 years' experience in a senior sales or sales management role

Experience in

medical, aesthetic or high-ticket consultative sales

is highly desirable Based in the

UK

with the right to work here Target-driven, commercially minded, and motivated by progression and earnings Excellent communication skills with

native-level English

(spoken and written) Confident on the phone and video calls; professional and reassuring manner Warm, presentable and patient-focused, with a genuine interest in helping people Organised, proactive and comfortable working to KPIs and following up leads
Benefits & Package

Competitive basic salary +

uncapped commission

OTE 45,000 - 70,000+

(bonuses and commission 1,000-3,000 per month possible) Monthly bonuses, incentives and performance rewards Staff discounts on treatments Family & friends discounts Potential

shareholding

in the business for the right individual and performance Real opportunities for fast progression into a

Sales Manager / Clinic Lead

role
How to Apply

Please email your

CV and a short covering letter

explaining your relevant sales experience and why you'd be a great fit for this Patient Coordinator (Sales) role to the address provided.

Job Type: Full-time

Pay: 30,000.00-70,000.00 per year

Benefits:

Profit sharing UK visa sponsorship
Work Location: In person