Job Description

Due to the promotion of the current postholder, an exciting opportunity has arisen to join the ABUHB Patient Equipment Service.



We are a small, friendly team that strives to ensure an efficient and effective service for patients in hospital and at home. Predominately responsible for bedframes and mattresses, this post will support the delivery of a high quality service dealing with referrals from clinical colleagues for equipment, liaison with clinicians and other Health Board colleagues, patients, families/carers and external contractors.



Excellent IT, organisational skills and telephone manner is essential. At times site visits will be required to support the efficiency of Bed stores.



The post holder will be required to undertake call handling patients and clinical staff assisting with the allocation of beds within both Acute and community services. Support with processing invoices via oracle and supporting the nursing assessors.



The post holder will provide day to administration support to associated to the Bed service department.



To be the first point of contact for receiving, directing, and monitoring calls from patients and clinical colleagues.



The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.



Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.



We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.



Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.



You will be able to find a full job description and person specification attached within the supporting documents or please click "Apply now" to view in Trac.