Patient Flow Administrator/call Handler
Job Description
PLEASE NOTE: To view the full and Person Specification, Please click ON APPLY FOR THIS JOB - the link will take you to the KMPT TRAC Recruitment Site.You will be required to register if you do not have an existing account. Meet and greet welcoming visitors and service users in courteous /prompt manner. Check contact details up to date Liaises with internal and external stakeholders on behalf of line manager, colleague or team member including GPs for missing information. Answer calls and enquiries from service users or carers, prioritising urgency and referring to most appropriate person.
Ensure KMPT standards are adhered to in terms of all communications and timescales when answering the phone, the message to the caller and promptly redirecting where appropriate. May scrutinise email in box, determines urgency and importance and highlights where necessary to manager. Keep duty white board up to date
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Job Detail
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Job IdJD3011948
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMaidstone ME16, United Kingdom
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EducationNot mentioned