Job Description

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

We are looking for a Patient flow coordinator to work in our Diagnostic department .

This is a key role, working alongside the clinical and non clinical team, to ensure the smooth running and effective flow of patients through Paragon Referrals, from the point of admission to that of discharge. We are looking for a highly motivated and enthusiastic person. The Patient flow coordinator should promote good staff morale and a positive culture and motivate the whole nursing team to embrace Paragon Referrals' Core Values with the overall goal of achieving a clinically excellent veterinary standards throughout the practice.

Key Responsibilities:

Ensure that you are a Culture Leader - exhibiting awareness of and adherence to Core Values. Be a positive presence in the workplace. Liaise between the nursing team and all other teams within the practice and group to ensure effective lines of communication at all times. Lead by example and demonstrate the highest professional standards. Demonstrate an understanding of staff motivation and team working. Be willing to undertake further training where necessary to support this role. Provide encouragement and support the veterinary team. Promote practice and group policies and guidelines that apply to all associates. Recognise when another team member requires assistance and act on this.

Clinical

Your primary role is to liaise with all services to coordinate veterinary procedures and patient movements, ensuring all admission and treatment plans are completed by the vet in an efficient and timely manner. Create systems for patient flow to improve efficiency within the hospital, review and adjust as necessary Encourage the reporting of critical incidents via Halo. Clinical Governance - identify areas affecting patient flow are problematic and perform audits as appropriate to identify areas for improvement and training

Desired skills

3+yrs in Clinical veterinary Practice 1-2 years' experience in a multi-disciplinary hospital Experience communicating to a large a team Quick learner, able to adapt to a dynamic environment

Required

RCVS Registered Veterinary Nurse Evidence of CPD/career progression to date Excellent written and verbal communication skills in English Ability to use word-processing programs Excellent time management, prioritisation and organisational skills Remains calm under pressure and solves problems Knowledge of Excel or other data sheets

Benefit package includes

Competitive salary 5 weeks holiday plus bank holidays pro rata Birthday off work Appealing rota to encourage a good work/life balance Salary dependant on experience Staff discount scheme CPD allowance with days off to attend Employee assistance programme

To find out more about this vacancy, please contact Rebecca Coleman at rebecca.coleman@linnaeusgroup.co.uk

We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing - valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk