Job Description

Interviews for this position will be held in person ONLY. Remote interviews will not be available.



Interested candidates are encouraged to make contact with the Recruiting Manager to have an informal discussion about the role.



An exciting opportunity has arisen for an enthusiastic, motivated Patient Services Assistant to join our award winning stroke service.



Over the past 20 years stroke care has changed dramatically. Stroke is now treated as a medical emergency, where time is brain, and our service has developed to reflect this.



Our needs lead service admitting patients aged 18 upwards comprises of a dynamic multi disciplinary team, including research staff, that deliver evidence based patient centred care along our stroke pathway, from admission through to discharge to the community.



If you are interested in stroke care and want to be part of this busy, dynamic, innovative research active stroke service then we would love you to join our successful team.



The PSA will focus on supporting the nutrition needs of patients, this will include:



Taking on the role of 'nutrition co-ordinator' at mealtimes liaising with nursing staff to ensure that patients are sitting out or up in bed and ready to eat. Ensuring patients have hand hygiene wipes available, provide appropriate cutlery and aids, and implement the "red tray" system.

Assisting patients at mealtimes and helping them with food where appropriate, ensuring that special diets, snack menus, finger food etc, are ordered

Working alongside nursing staff to promote 'first a drink', helping patients with drinks to support hydration.

Completing food and fluid charts. escalating concerns to nursing staff.

Keeping nutrition board up to date.

Responsible for the ward environment, adherence to Infection Prevention policies, general cleanliness and tidiness on the ward, maintaining effective communication with the patients, their relatives and professional colleagues.



Additional duties to support the nursing team as required.



This is an exciting opportunity for individuals looking to drive forward care provision with a passion and commitment to improving patient experience. The successful candidates will be team players, with a strong desire to provide compassionate care and empower others, within a friendly and supportive environment.



Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants



27 days holiday rising to 33 days (depending on NHS Trust service)



A variety of different types of paid and unpaid leave covering emergency and planned leave



Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme



NHS Car Lease scheme and Cycle to Work scheme



An extensive range of learning and development opportunities



Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers



For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

A full description of the role is available in the attachment:

job description.



Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.



Working for the Trust



Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.



Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net .



As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.



Armed Forces Friendly Employer



We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.