Job Description

Shore Medical Group are seeking

Patient Services Clerks

to join our friendly team and provide excellent customer service and project a professional image for the Surgery.

To provide accurate, efficient and punctual medical administration support to our Patients, Partners, GPs, Registrars and Practice Nurses at any one of our 6 sites across Poole and Bournemouth on a permanent, full time/part-time basis.

Varying shift patterns covering

Monday to Friday 8am - 6:30pm

are available. Please note that

this is a roaming role.

Job Type: Permanent Full time/Part time 40 hours available (can be split into 2 slots)

Pay: 12.21 per hour

The successful post holder may have to undertake a Standard DBS check and be subject to pre-employment checks.

Job responsibilities:

To deal with all administrative queries and tasks from clinicians and act as liaison with the patients as necessary

Assisting patients with booking Nursing appointments as required

Carrying out a review of any patient records that are accessed to identify and update and outstanding QOF targets

Ensure reception and waiting areas are kept neat and tidy - notice boards and leaflet dispensers tidy and free from clutter

Franking outgoing post and taking to Post Office, along with 'Signed For' parcels.

Responsible for maintaining patient data security in accordance with practice protocols at all times

Recording of patient blood pressure recordings

Being prepared to cover all reception positions as necessary

Provide excellent customer service

This list is not exhaustive.

EDUCATION/EXPERIENCE:

Proven administration experience in a GP/NHS department environment would be highly desirable.

Educated to high standard of GCSE in Maths, English language

Strong IT skills in MS Word, Excel and Outlook.

To have tact and diplomacy in direct and indirect emotional circumstances

To possess excellent, calming and professional telephone manner

Knowledge of the NHS an advantage

We offer:

Competitive salary

Friendly and supportive working environment

Continuous CPD

NHS Pension Scheme with Life Insurance

Competitive holiday entitlement scheme

. Cycle to work scheme

. Access to NHS discounts

This job advert may close early if sufficient applications have been received.

If you have not heard from us within 21 days of the closing date, we regret that your application has been unsuccessful this time.

Equal Opportunity

Shore Medical Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, marriage or civil partnership status, gender, gender expression or gender identity, disability, race or ethnicity, religion or belief, sexual orientation or veteran status.

Asylum and Immigration Act 1996

All applicants will be asked to provide the required documented evidence of eligibility to live and work in the UK. In completing this application, you are giving Shore Medical Group permission to contact the Home Office/UKBA to establish your immigration status and eligibility to work at Shore Medical Group.

Work Remotely

No
Job Types: Full-time, Part-time, Permanent

Pay: 12.21 per hour

Benefits:

Company events Company pension Cycle to work scheme Life insurance Referral programme Sick pay Store discount Work from home
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 30/05/2025
Reference ID: PSC/HR_HVMC