Job Description

Following position available:

1 x Patient Services Team Member - 24 hours per week

Monday 8-6, Wed 8-6, Fri 1.15-6.15

Must be able to travel and work between Strensall, Stamford Bridge, Huntington and Dunnington sites.

JOB PURPOSE:

To participate in the administrative function necessary to provide excellent medical care for patients and to contribute to the Practice goal of delivering the best customer service to our patients. To work in a team in co-operation with existing staff and management to gain an insight into practice policies and procedures. To maintain accurate records on the practices clinical system within the remit of your role. The highest levels of confidentiality must always be maintained.

Main Responsibilities:

(not exhaustive)

Responsible for providing the 'Best' Customer Service to patients and clinicians and to ensure the effective running of the service. The role requirements are as follows, but are not limited to these points only and may be amended or new items added at the request of your Team Leader and Management:

Responsibilities

Reception duties Call handling Customer service General office admin Appointment booking Data input Team Working and lone working

Skills

Proficient in office administration with strong organisational abilities Excellent verbal and written communication skills, with a focus on customer service Ability to multitask effectively while maintaining attention to detail Familiarity with office software applications (e.g., Microsoft Office Suite) Strong problem-solving skills and the ability to work independently as well as part of a team Previous experience in a similar administrative role is advantageous but not essential
Job Type: Part-time

Benefits:

Company pension Free parking On-site parking
Work Location: In person

Application deadline: 05/11/2025

Application settings

Application method

Email
Require CV

Yes
Application updates

chiara.jackson@nhs.net
Candidates contact you (email)

Job Type: Part-time

Pay: 12.40 per hour

Expected hours: 23 per week

Work Location: In person