We have a fantastic opportunity for a PAYE Accounts Control Technician to join our Control Accounts Team within Finance Operations at Royal London.The successful candidate will be responsible for the processing, control and reconciliation of financial transactions in a cost-effective manner in line with Finance procedures and objectives. To manage workflows effectively and provide a finance focused service to internal and external customers, ensuring that tasks are carried out on time and accurately. This role is a fixed term contract (maternity cover) for 15 months duration, based from our office location in Edinburgh.
About the team
Link between Customer Services and Finance
Ensure that all SL Pension policy transactions e.g. premiums, income payments, exits, which are processed through the various policy administration systems are correctly accounted for and controlled
Daily /weekly and monthly reconciliation routines where every policy transaction must have a matching financial (accounting) transaction ensuring correctly controlled and accounted for in the ledger
Query management and resolution
Ensure all income (Annuities/Income Drawdown/Income Release/Triviality) and UFPLS payments made to clients are paid on time and taxed and reported to HMRC correctly.
The tax deducted on these payments is remitted to HMRC on a monthly basis within legislative timescales, and that the total paid fully reconciles to what has been deducted from our policyholders
At fiscal year-end issue P60 documentation to all relevant clients who have received taxable income during the fiscal year.
Test changes to SLP systems which have an operational impact on the work carried out within the team
Ensure all rectification payments made to clients are accounted for and taxed correctly
Staff Pensions process leavers and taxable payments
P6 and P9 updates
FPS submissions for corrections or monies returned or in case FPS records cannot be generated due to system limitations.
About the role
Take ownership of specific control accounts with monthly reconciliation's produced for review within agreed timescales and outstanding items fully explained
All outstanding items actively cleared
Missing data & information identified/chased/obtained and exceptions/queries in a timely manner
Engage with other team members and relevant GCS/GTC areas to ensure the month end reconciliation routines are complete
Ensure daily and weekly income payment routines for Income Release and books of business are carried accurately and on time
Responsibility for associated daily real time HMRC PAYE submissions and monthly payment incorporating individual policy reconciliation with internal accounting records
Ensure submissions comply with legislative requirements and keep fully informed of changes to these requirements
Ensure fiscal year end processes are carried out effectively and liaise with all relevant parties - CGS/GTC/Mail Services/3rd Party suppliers to ensure timetable is met
Incoming email/mail dealt with effectively, managing expectations as required
Provide first line support for all GCS/Echo PAYE taxation queries
Resolve complex annuitant, policyholder, IFA or HMRC queries and issues with reference to established processes, procedures and taxation legislation
Complete work in an accurate and timely manner to an acceptable standard
Issues impacting on the quality of data promptly raised in an appropriate manner
About you
Accounting knowledge and skills developed through formal training or work experience
Detailed knowledge and experience of company mainframe systems e.g. ORYX, LAY and Customer Service procedures
Detailed knowledge of the operation of the PAYE tax regime i.r.o. pension payments
Microsoft Office skills
Ability to work as part of a team
Good communication skills both written and verbal
Self -motivation and the ability to manage workloads to tight deadlines
Expected to work with direction and guidance
Liaise with both internal and external customers where applicable
About Royal London
We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits
Inclusion, diversity and belonging
We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
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