Payment Services Adviser Job in Openwork UK Ltd

Payment Services Adviser

Swindon, ENG, GB, United Kingdom

https://www.mncjobs.co.uk/company/openwork-uk-ltd

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Job Description

Join our Payment Services team and play a key role in ensuring timely, accurate and efficient processing of all payments to advisers. This is a critical position where attention to detail, reliability and ability to work to deadlines is essential.

You will act as a member of the Payment Services team, helping it to achieve its operational objectives and ensuring that it delivers a high quality and cost effective service.

This is a 12 month fixed-term contract, 2 days a week in the Swindon office.

The benefits:

Salary - up to 25,000 Bonus scheme - on target bonus - 7.5% Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5% Critical illness cover Income protection - 1x salary Death in service - 4x salary 27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days A range of other flexible benefits to include private medical insurance, dental insurance and much more.

Key Accountabilities:

You will assist the business in processing income attributable to financial advisers You will allocate income received to business submissions Processing income in line with company procedures You will be responsible for investigating unallocated transactions and action where required to allow their allocation Maintain accurate and timely financial records Maintain a strong control environment Support the preparation of month end reporting Support the Finance Team with ad hoc analysis where relevant Provide modular and ad-hoc adviser training on submission requirements and reporting systems Establish and maintain relationships with product provider commission & agency teams Analyse and report trends in submission errors and queries to support ongoing adviser engagement programmes Contribution to the process definition and policy decisions Promote positive customer relationships * Demonstrate flexibility by responding to internal customer requests in a positive and timely manner

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