Job Description

The Vacancy
At IRIS Software Group, our mission is simple: we help organisations run the tough stuff so they can focus on productivity and growth. As a Great Place to Work and one of the UK's Best Workplaces for Women, we are proud to create an environment where people feel supported, empowered, and part of a high-performing team.
We are now looking for an experienced Payments & Reconciliations Manager to join our Education Managed Services division and lead all BACS and payment reconciliation activity across a large, multi-client payroll bureau.
The role
As Payments & Reconciliations Manager, you will be responsible for ensuring timely, accurate, and compliant payment processing, managing all BACS and third-party payments, overseeing reconciliations, and maintaining robust financial controls.
You will lead a growing team of payment and reconciliation specialists while driving continuous improvement in processes, systems and customer service.
What you'll be doing
Managing all BACS payment processes including production, authorisation and submission.
Ensuring strong governance across payment controls, segregation of duties, dual approval, and audit trails.
Leading the investigation of payment exceptions, failed payments and complex queries.
Producing reconciliation reports and management information for internal and external stakeholders.
Acting as the payment SME and maintaining a close relationship with our BACS software provider.
Coaching, developing and managing a team to achieve performance and quality targets.
Supporting internal/external audits and ensuring compliance with BACS rules, GDPR and relevant legislation.
What you'll bring
3-5+ years' experience in payroll payment processing and reconciliations within a bureau, finance or outsourcing environment.
Strong knowledge of BACS systems (BACSTEL-IP or bureau channels), Faster Payments and CHAPS.
Understanding of payroll accounting, control accounts and reconciliations.
Leadership experience and a passion for developing teams.
High attention to detail, analytical skills and advanced Excel capability.
AAT or CIPP (or equivalent) is desirable but not essential.
Why IRIS?
A certified Great Place to Work with a strong focus on employee wellbeing and development.
A collaborative, supportive culture that empowers individuals to make an impact.
Opportunities to work on mission-critical functions that directly support millions of users and UK businesses.
If you're motivated by accuracy, operational excellence and leading high-performing teams, we'd love to hear from you.
Apply now to join a market-leading organisation making a real difference across the UK.
Please note:
We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
About IRIS
As one of the UK's largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child's school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers' businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It's vital these mission-critical functions work first time, every time.
That's why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time - so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We're delighted to be certified as a Great Place to Work and one of the UK's Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
Why work for IRIS?
The Benefits
Developing your career
We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:
Leading
Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.
Excelling
Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.
Growing
Offering regular training and development programmes tailored to each employee's development needs and providing a commitment to a 'learning culture' which shares knowledge, best practice and our long-standing expertise between employees.
Listening
We're committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.
Sharing
Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.

Skills Required