Job Description

OVERALL SUMMARY

To undertake and/or oversee all of the processes and procedures within the team. Ensure that all tasks are completed in a timely manner, and that exceptions, issues and related items are identified, escalated and resolved in a timely manner.

RESPONSIBILITIES

Oversee the accurate and timely completion of BAU activities Escalating issues of issues when appropriate Ensure compliance with team procedures and ensure that these are kept up to date Ensuring that system / process validation checks are implemented. Ensuring configuration changes are documented in line with company policy. Use subject matter expertise to assist with resolving complex process challenges, escalating priorities to ensure a positive client and employee experiences. To assist with ensuring procedures are up to date and provide technical coaching in regard to revised procedures, system enhancements or regulatory changes affecting the department. Suggest ways to mitigate areas of risk / exposure with the department that have been identified. Provide root cause analysis of significant and repetitive reconciliation breaks. To provide process improvements to identified opportunities within the department which could increase efficiency and enhanced client / user experience. To perform departmental testing when required.

Regulatory responsibilities Compliance/T&C

Ability to demonstrate an understanding of the regulatory framework relevant to the role, whilst practising effective risk management taking account of outcomes for clients. Understand, follow and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business. Follow principles and rules of the Financial Conduct Authority (FCA) and the internal requirements set out in the Compliance Manual, local and Group Compliance and Risk policies.

WE WOULD LOVE TO HEAR FROM YOU IF:

Operates with a risk management mindset. Data literate, advanced Microsoft Excel skills Strong focus / attention to detail Priorities effectively Understands and follows processes Strong understanding of the CASS rules would be desirable Ability to work quickly and accurately within very tight deadlines. Ability to multi-task and to prioritise and plan own workload. Excellent communication skills (written and verbal) Strong coaching skills Consistently demonstrate the Firm's Business Principles (Client, Excellence, People & Integrity).

At TrinityBridge we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role.

To avoid any ambiguity around fees, please note that speculative CVs received by TrinityBridge, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.

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At TrinityBridge we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.


We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.


We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.


Sustainability is fundamental to our purpose, and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.


We offer a wide range of inclusive benefits that provides our people with all the support they need to find a healthy balance in all aspects of their lives. We also invest in the growth of our people providing a sense of belonging and team spirit and the ability to thrive.


We recruit people from all backgrounds and are open to discussing all types of flexible working options, helping our people to balance work and home life and make practical choices for wellbeing while delivering impact where it matters, all of which contributes to our exceptional client experience.


We are committed to ensuring our recruitment process is accessible to everyone. We make adjustments for people who have a disability or long-term condition so, if you need a job description or application form in an alternative format, or would like to discuss the recruitment process with us, please get in touch at TalentAcquisition@trinitybridge.com.