Job Description

Are you passionate about payments, compliance, and data-driven insights? Join us as a Payments Services Analyst and become a key voice in shaping the future of payment services across the Society.

About this role:

As a subject matter expert, you'll represent the Society in the payments space ensuring our services meet regulatory standards and industry best practices. You'll use your data expertise to analyse customer payment activity for committee reporting and to inform required changes to the customer payment journey, provide payments regulatory knowledge in supporting consultation responses and offering technical advice on projects involving payments. You'll

Build and maintain strong relationships with outwardly facing key stakeholders across the payment industry (Pay.UK, UK Finance), payment regulatory bodies (PSR, FCA,) other financial institutions and payment suppliers. Act as a deputy to the Payments Services Manager when managing communication to scheme and industry bodies in the case of a high-impact incident, ensuring timely updates are provided to relevant internal/external stakeholders. Provide monthly analysis and reporting on the ongoing performance of payment suppliers through evaluation of their KPIs. Prepare data-led analysis of YBS customer payment activity for reporting at monthly forums and committees such as Payments Forum and Op Risk Committee. Supplying value-add interpretation of payments activity and performance to identify use cases for the Payments Product Manager/Owner to assess for feasibility of change. Provide support in payments impacting incident scenarios, working with the Banking Services Manager to ensure business continuity plans are adequately in place and can be executed successfully. Be responsible for making sure the Group's payment policy and associated policy guides are kept up to date, and in line with any internal or external changes.

What we're looking for:

Strong analytical experience using common industry-wide tools such as Tableau or Power BI. Experience in payments services or related roles, with a good understanding of payment processing. Experience of delivering change impacting payment systems and processes. Skilled in reviewing procedures and recommending process improvements. Ability to work independently within a wide range of procedures and standards, applying a degree of judgement within set frameworks. Good knowledge of Microsoft apps and presentation skills (Word/Excel/PowerPoint).

About us

At YBS we don't have shareholders, we have members. We care about people and that includes you. So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career.

Flexibility.

We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We're happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.

Development.

We want you to feel challenged here. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. From day one, we'll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity.

We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

Holiday.

You'll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.

Bonus.

At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).

Pension.

We know how important it is to save towards the future, that's why we'll contribute up 11% into your YBS pension.

Healthcare.

Health and wellbeing are an important part of life at YBS, when you join us you'll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.

My Benefits.

When you join YBS you'll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.

Ready to apply?

If you're excited about this role and want to be part of the YBS team, apply now to send us your application.