Job Description

Are you comfortable with financial systems and data-input? Passionsate abour customer service? Able to process transcations in a timely and efficient manner? Are you able to liaise with internal stakeholders and suppliers alike? You'll primarily be focused on ensuring we maintain exceptional customer service levels to suppliers and internal customers and ensure transactions are processed in a timely and accurate manner. Previous experience within accounts payable is preferred but not mandatory.

About the role

This is a permanent role that sits within the Payments Team; reporting to the Payments Team Leaders. There are no direct reports. You'll be premarily inputting manual payments, processing supplier invoices, and responding to supplier queries from the team mailbox.

Key Responsibilities:

Ensuring first class customer service & customer support via the supplier mailbox & via telephone when required Processing of transactions in a timely & accurate manner, with a focus on data input of manual payments and supplier invoices Be aware of the University policies and be prepared to escalate any potentially fraudulent documents or transactions Be prepared to work as part of a team in a fast paced office environment.

For this role, you will need to be on site 2 days a week. Although we can accommodate working from home for this role, flexibility to be on-site will be expected due to business needs.



For an informal discussion to find out more about the role then please contact Kim Cook: by email at kim.cook@plymouth.ac.uk

You will be:

Comfortable with Financial Systems Comfortable with data entry, repetitive tasks, daily deadlines Able to liaise with suppliers and internal clients to demonstate excellent inter-personal skills and customer service Confident in flagging suspicious transcations / documentation.

For more information about the job and the person specification, please refer to the job description.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, and experience elements of the job description in your supporting statement.



Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Anticipated Interview Date:

Monday 15 December 2025

Our Offer

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth's strategic vision, and will adopt the University of Plymouth's HR policies and procedures in full unless otherwise stated.



When joining us, you will receive:

Generous annual leave

: 25 Days Annual Leave (pro rata if part-time)

plus

Bank Holidays & Closure Days
Generous pension scheme Cycle to Work & Electric Car Scheme Employee Assistance Programme Development opportunities Enhanced family leave Flexible working Retailer discounts On-site nursery

Pro rata if part-time/fixed term contract*



A summary of our comprehensive benefits can be viewed here.

Additional Information

The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. To find out more about our inclusive community initiatives, such as Athena Swan and the Race Equality Charter, please visit our Equality, Diversity and Inclusion webpages.