Job Description

Overview:

As a Payroll Administrator, you will provide first-line support for HR and payroll operations across the UK and Ireland. You'll ensure accurate and timely payroll processing, maintain data integrity, and support HR administrative tasks while delivering a positive employee experience.
Responsibilities:

First line support - Payroll and HR Operations

Serve as the first point of contact for employees, managers, and HR teams, resolving queries and escalating only when necessary Manage shared Payroll and HR Operations inboxes, responding promptly using SOPs, FAQs, and policy guidance Ensure service level agreements (SLAs) are met while maintaining a high standard of employee experience Support ad-hoc administrative tasks as required

Payroll administration

Administer end-to-end weekly payroll for approximately 250 Ireland-based employees, verifying changes against HR system data Collaborate with team members to process UK and Ireland payrolls, with initial focus on Ireland and expected cross-training for full coverage Ensure accurate data uploads from SuccessFactors to payroll systems (ADP and AccessHR) Manage manual payments and advances, ensuring proper recovery and documentation Administer statutory payments and conduct variance analysis and payslip checks prior to payroll commit Reconcile payroll elements and prepare audit and finance reports Submit monthly HMRC/ROS returns and support year-end processes (e.g., P60s, P11Ds, P21s) Submit pension contributions and changes to providers, ensuring documentation is accurately recorded

HR Operational administration

Support HR processes and administrative tasks, including ad-hoc requests Collate, verify, and submit payroll changes via DGS in line with deadlines Manage leave and absence processes, including family-friendly and sick leave requests Assist with benefits administration, including renewals and bonus cycles Liaise with external providers and issue third-party benefit reports Raise purchase orders (POs), resolve invoice queries, and maintain the PO tracker

Data management and accuracy

Maintain data integrity across HR and payroll systems through accurate entry and updates Produce standard monthly reports within prescribed deadlines Maintain employee files and archived records in compliance with data privacy standards

Compliance and governance

Execute monthly SOX controls and submit audit documentation as required Support internal and external audits and service reviews Stay up to date with payroll legislation and statutory changes to ensure compliance

Contribute to the development and maintenance of process documentation, including SOPs, FAQs, templates, and guidance materials
Qualifications:

Essential

Experience in UK and/or Ireland payroll administration Data entry experience Understanding of payroll processes and standards. Knowledge of payroll software (ADP, AccessHR) Data focused. Strong Excel skills and ability to work with large data sets Strong written and verbal communication skills Problem solving skills Team collaboration Excellent attention to detail and numerical accuracy Ability to manage sensitive data with confidentiality and integrity Proactive and confident to suggest new ideas and process improvements Ability to adapt to change Flexible with a can do attitude Curious with willingness to learn

Desirable

Experience of using HR systems, particularly SAP Success Factors Familiarity with ROS/HMRC and Revenue Commissioners systems and portals CIPD, CIPP, or IPASS qualification (or working towards) is desirable Bachelors degree or equivalent * Experience with auto-enrolment pensions (UK) and PRSA schemes (Ireland)