Job Description

About Us

We are a growing care home group with over 400 staff across multiple homes. Our head office team supports all financial, payroll, and administrative operations across the group. We are now looking for a reliable and detail-focused

Payroll & Accounts Administrator

to help manage key finance functions, including payroll processing, supplier invoicing, bank reconciliation, and resident billing.

This is a fast-paced, varied role in a friendly and supportive office environment. You'll be part of a close-knit team, working together to keep things running smoothly across all our care homes.

Main Responsibilities

Accounts & Invoicing

Prepare monthly invoice sheets using Cool Care for review and approval Process private and individual invoices and upload all data onto Sage Manage resident updates including FNC referrals, private contracts, and 1-to-1 confirmations Reconcile resident accounts and process refund requests for approval Bank weekly receipts and carry out monthly bank reconciliations, flagging issues to the Finance Manager Maintain and update aged debt spreadsheets weekly; run aged debt reports and action accordingly Support with monthly sales reconciliations Review invoice sheets for missing or unresolved items and liaise with care home teams Generate and issue fee increase letters to self-funders Chase and collate uplifts from local authorities and other funding bodies Perform quarterly checks with homes to verify resident nursing needs

Payroll & Employee Admin

Process monthly payroll for approval, including FPS & EPS submissions by the 5th Ensure payroll payments are prepared for the 8th or nearest working day Upload pensions, send letters, and support with pension re-enrolments (every 3 years) Issue P45s and support year-end payroll tasks (including holiday reports and P60s) Enter payroll journals (including apprenticeship levy) and reconcile nominal accounts Handle staff pay rate and tax code updates alongside the Finance Manager Support ongoing employee updates and new starter entries Assist with mid-year checks (contract hours, holiday balances, pay banding) Liaise with the FM on any payroll queries, feedback errors, or data corrections

Office & Admin

Regularly back up Sage 50 after use Handle incoming emails, calls, and post professionally and efficiently Help maintain a clean, organised, and secure office space Update the online portal and ensure records are accurate Complete training modules on Your Hippo platform as required

What We're Looking For

Previous experience in a finance or payroll support role (essential) Familiarity with

Sage 50 Accounts

and

Sage 50 Payroll

(essential) Good working knowledge of

Microsoft Office

, especially Excel and Word Excellent attention to detail and a proactive attitude Ability to prioritise, manage deadlines, and work with multiple stakeholders Strong communication skills and ability to handle sensitive information Team player who can contribute to a supportive, respectful work environment Experience in the care sector or with Cool Care software is desirable but not essential

Benefits

Competitive salary based on experience 28 days annual leave including bank holidays Company pension scheme On-site parking Supportive, family-style team culture Opportunities for progression and development
Job Types: Part-time, Permanent

Pay: 14.50 per hour

Expected hours: 30 per week

Schedule:

Day shift Monday to Friday
Application question(s):

Tell me a little about yourself and why you've applied for this position What postcode will you be commuting from?
Experience:

Sage 50 Payroll: 2 years (preferred) Sage 50 Accounts: 2 years (preferred) Microsoft Excel: 2 years (preferred)
Work Location: In person