to join our fast-paced, customer-focused team in Bristol.
This role is perfect for someone with at least two years' payroll experience who's comfortable speaking with agencies and workers over the phone. You'll be helping ensure our umbrella employees are paid accurately and on time, while supporting our compliance with HMRC and UK employment law.
You'll be based in the office for the first few months, with the option to move to a hybrid working model once you're fully up to speed.
What You'll Be Doing
Processing
multiple weekly payrolls
for umbrella employees, including PAYE calculations
Handling inbound and outbound calls to agencies and contractors, resolving queries and building relationships
Generating payslips, remittance advice, and submitting RTI to HMRC
Maintaining employee records including starters, leavers, contracts, and statutory documentation
Supporting with
holiday pay
,
SSP
,
SMP
, and
pension auto-enrolment
Answering payroll queries in a clear, professional and timely manner
Assisting with P60s, P45s, and end-of-year payroll tasks
Collaborating with customer service and finance teams to ensure smooth operations
What We're Looking For
2+ years' payroll experience
, ideally in umbrella payroll
Confident, professional phone manner -- this is a
customer-facing
role
Strong knowledge of PAYE, RTI, statutory payments and holiday pay (desirable, not essential)
Excellent attention to detail and strong Excel skills
Able to work under pressure and meet weekly deadlines
Great communication and a proactive approach to resolving issues
What We Offer
Salary of
25,000 - 27,500
, based on experience
Hybrid working
available after initial training
Regular
training and development
opportunities
Quarterly lunch clubs
and performance recognition
Opportunities to qualify for up to
three international incentive trips each year
A friendly, supportive team environment where your work makes a difference
If you're looking to take the next step in your payroll career and want to join a growing, people-focused business -- we'd love to hear from you.
Apply now to learn more.
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