Job Description

Payroll & Auto Enrolment Pension Assistant

We are looking for a proactive and enthusiastic individual to join our team as a Payroll & Auto Enrolment Pension Assistant. This is a fantastic opportunity for someone who enjoys working in a busy, varied environment and has a passion for providing excellent customer service.

What you'll be doing:

Client & Provider Communication:

Act as a key point of contact for clients , ensuring clear and professional communication via telephone, email, and letter.

Data Management:

Process and manage incoming data accurately and efficiently, ensuring compliance with internal policies and procedures.

Client Support:

Address client queries and provide support with payroll and auto-enrolment pension matters, maintaining a high standard of service.

Attention to Detail:

Ensure that all payroll and pension-related processes are executed with precision and adherence to deadlines.

What we're looking for:

Exceptional Communication Skills:

Strong written and verbal communication skills to liaise with clients and providers in a professional manner.

Organised and Proactive:

Ability to manage multiple priorities and work under pressure, while maintaining a keen eye for detail.

Payroll Experience:

Previous experience in payroll administration is essential. Knowledge of auto-enrolment pensions is a plus!

Customer-Focused:

A friendly and professional telephone manner with the ability to handle client queries effectively.

Why join us?

Dynamic Work Environment:

A fast-paced, diverse role where no two days are the same!

Supportive Team:

Join a team that values collaboration, continuous learning, and mutual support.

Career Development:

We're committed to your growth and provide opportunities to develop your skills in payroll and pensions.
Job Types: Part-time, Permanent

Pay: 13.00-15.00 per hour

Expected hours: 8 - 15 per week

Benefits:

Company pension
Schedule:

No weekends
Work Location: In person