Legal & General (L&G) is a leading UK financial services group and major global investor.
We've been safeguarding people's financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.
We are one of the world's largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.
L&G Institutional Retirement looks after around 700,000 institutional customers who have their retirement benefits secured with us. Operating continuously in the UK market from our entrance in 1987, we are the UK's longest-running insurer.
Our Institutional Retirement business is the UK's longest-serving active bulk annuity provider.
Who we are
Institutional Retirement is the only insurer to have been operating continuously in the UK market from our entrance in 1987 to the present day. Our UK retirement annuity book stands at an estimated 86.1 billion at 31 December 2023.
Across our retail and institutional retirement businesses, we look after more than 1 million customers, around c.700,000 of whom are institutional customers who have had their retirement benefits secured with us.
We're recruiting for a Payroll Consultant to join us. We're offering a competitive base salary.
Join a team that's committed to delivering excellent customer outcomes and driving innovation in pension payroll services. At Legal & General, we believe in creating an inclusive workplace where everyone can thrive.
What you'll be doing:
Managing the transition of pensioner payrolls from previous providers
Loading annuitant schemes and amendments onto administration systems
Reconciling buy-in payments and ensuring accuracy within agreed timescales
Supporting clients with ongoing queries and updates
Ensuring benefits and payments align with benefit specifications
Documenting and testing processes for consistency and improvement
Maintaining full audit trails across all data lifecycle stages
Communicating key updates to internal teams and third parties to support customer outcomes
Qualifications
Who we're looking for:
Demonstrating experience in payroll or pensions administration
Understanding defined benefit pension schemes and relevant legislation
Working confidently with Excel and data management tools
Prioritising tasks effectively and meeting deadlines
Collaborating with internal and external stakeholders
Maintaining high standards of accuracy and compliance
Showing commitment to treating customers fairly and ethically
Holding or working towards relevant qualifications (e.g. CII, PMI, CPP)
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
Generous pension contribution
Life assurance
Healthcare Plan (permanent employees only)
At least 25 days holiday, plus public holidays, 26 days after 2 years' service. There's also the option to buy and sell holiday
Competitive family leave
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
There are the many discounts we offer - both for our own products and at a range of high street stores and online
In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Additional Information
At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.
If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.
It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.
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