Job Description

PCN Digital and Transformation Manager

Employer: Torquay Primary Care Network (PCN) Location: Torquay Salary: 40,000 per annum WTE Hours: 30-37.5 hours per week Contract: Permanent Working Pattern: Full-time

Job Summary

Torquay PCN is seeking a strategic, digitally skilled, and proactive individual to lead the development and implementation of transformational initiatives across our four member practices: Brunel Medical Practice, Chelston Hall Surgery, Southover Medical Practice, and Croft Hall Medical Practice. This role is integral to helping the PCN meet national priorities and deliver local improvements to patient care.

The post-holder will work closely with the Clinical Director and Practice Managers to support service redesign, improve digital infrastructure, and drive innovation across the network. This is a leadership-level role requiring operational and strategic oversight, stakeholder engagement, and effective project delivery. The role includes responsibility for financial oversight and budget setting.

Main Duties and Responsibilities

Develop and deliver a comprehensive business plan to meet PCN DES and strategic goals, including management of ARRS budgets and financial planning. Act as the lead for digital and service transformation initiatives Collaborate with local health and social care organisations, and represent the PCN at Collaborative Board meetings Oversee implementation of new services, data analysis, and project evaluation Support communication and patient engagement strategies, including digital channels Supervise PCN staff and coordinate the production of documentation such as agendas, reports, and funding proposals Monitor financial and performance metrics and report outcomes effectively To lead on annual projects such as COVID and Flu vaccination programs.

About You

Essential Experience:

Previous experience in general practice or primary care Strong understanding of primary care operations and NHS structures Experience supporting senior leaders and working with external partners Proficient in Microsoft Office (Word, Excel, Outlook) Strong data handling and reporting skills Experience managing projects and budgets Excellent interpersonal and communication skills

Qualifications:

Degree or equivalent level of knowledge through experience GCSEs (or equivalent) in English and Maths

Desirable:

Experience with GP IT systems (e.g., EMIS Web) Management or business qualification

Personal Attributes:

Organised, adaptable, and able to work autonomously Able to manage multiple priorities under pressure Strong team player with a proactive, problem-solving approach

Additional Information

This role involves travel within the Torquay area as needed. Due to the nature of the role, this post is subject to a Disclosure and Barring Service (DBS) check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Contact Information

For informal enquiries or to find out more about this role, please contact:

Rachael Lankshear

Practice Manager, Brunel Medical Practice

Email: rachael.lankshear@nhs.net

Phone: 07816 905727

Job Types: Full-time, Permanent

Pay: 40,000.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person