Job Description

Specific duties may include but are not limited to:

Clinical Responsibilities Carry out Medicines Reconciliations for New patients, Care Home patients and patients recently discharged from hospital. To update the patients records accordingly and then raise any queries with a GP or other appropriate prescriber within the practice. Support the Clinical Pharmacists to carry out Medication Reviews through use of preparatory templates, or by sourcing and providing resources such as patient information leaflets or follow up contacts with the patients or their Community Pharmacy Understand the Leicestershire Shared Care Protocol system and support the practices within the PCN to work within this and to communicate with Secondary Care colleagues when needed to deal with issues around Shared Care prescribing, Support work that promotes antimicrobial stewardship and aim to optimise the standard of antibiotic prescribing locally. Assist Practice medication teams with patient contacts regarding medication changes Liaise with Community Pharmacies to find alternatives for out of stock items and communicate changes to staff, or to patients when required.



Respond to queries from patients and practice staff regarding acute and repeat prescriptions, and do so in a timely and professional manner, understanding when and how to refer queries to. Technical and Administrative Support the PCN practice medication teams to optimise their prescribing processes to ensure efficient repeat ordering, reduce administrative burden for prescribers and reduce medication wastage. Provide on-the-job or scheduled training as appropriate to help these teams develop. Promote Electronic Repeat Dispensing and encourage online ordering providing support to patients and staff who require assistance.



Develop strong working relationships with the PCN clinical pharmacists, the practice Administrative teams and all the other members of the PCN multidisciplinary teams to promote the work of the PCN and to support its development as a strong collaborative organisation to achieve requirements in the PCN DES/ IIF indicators Highlight national and regional changes in prescribing policy or guidance to the GP practices and support them in making changes to their processes to help implementation as needed Understand the local Prescribing Quality (QIPP) schemes, QOF targets and all other local enhanced services that affect prescribing policies within the practices and support them to deliver the requirements of these where needed. Work on prescribing audits or Quality Improvement projects as identified by the practice or the PCN/Federation where appropriate. Be aware of CQC expectations regarding prescribing policies in Primary Care and support practices in developing the policies required to meet these expectations. Understand how to use the practice clinical systems to perform prescribing related searches and extract and manipulate this data for use within all of the above work as needed.



Personal development and attitude Take responsibility as an adult learner for their own personal development within the role of Pharmacy technician Seek out and take up opportunities for learning and professional development wherever possible Support colleagues in their learning and development and foster a culture where sharing good practice is the expected norm. Regularly attend clinical supervision sessions to discuss and reflect on challenging areas of work or patient issues which have been particularly taxing. Promote the work of the PCN in all areas of work life and seek opportunities to be involved with developing the strength of the network as a vital organisation in local Primary Care. Recognise the significant responsibility of having access to sensitive personal information as part of the role and the importance of maintaining patient confidentiality.



Be aware of the practice policies regarding Information Governance and how to seek help and advice Understand that as part of a large MDT in a developing Network the role of Pharmacy Technician within the PCN will change and evolve over time. It will become increasingly important and embedded in local Primary care as the network develops. The right candidate will show a willingness to change and offer flexibility to adapt to differing circumstances. Act in a manner that supports the equality, diversity and rights of patients, carers and colleagues and promote an atmosphere of trust and collaboration within the PCN.