Job Description

At Nottinghamshire Pension Fund we're focused on administering The Local Government Pension Scheme for our active, deferred and pensioner members. Exciting times are approaching as we work towards expanding the use of our software system, Civica UPM, to transform processes to develop a more automated approach to processing benefits and an online service for scheme members and employers.


The Pension Administration Team work at the heart of providing this service along the way, supporting scheme members as they approach retirement, providing pension information to our active members who are still in employment as well as supporting those pensioners already receiving their benefits.


Are you great with people, helpful and forward thinking? If so, you could be just the person we'd be proud to welcome to the team at Nottinghamshire Pension Fund.


This position involves undertaking the processing of Local Government Pension Scheme benefits for priority work areas including retirements, deaths, beneficiary benefits and transfers into and out of the Scheme. There is also an involvement, as required, in ongoing process improvement work as part of the wider development of the service.


You'll need to be able to demonstrate:

Great communication skills - both written and verbal Dedication to providing a brilliant service for our customers Ability to handle both enjoyable and fast-paced conversations Flexibility around a range of activities Keenness to be involved and contribute to the development of new processes A can-do attitude and a real passion for supporting people Proficiency in mathematics and the ability to deal with basic calculations.

In return, as a member of our Pension Administration Team, you'll get real responsibility and opportunities to shine and develop a career with us including building up knowledge and understanding of the relevant pension Regulations. You'll join a friendly and welcoming team and receive plenty of support to help you reach your potential.


Other employee benefits


You'll be working on a 37 hours per week contract and we operate a flexible working time scheme around this. A job share scheme is available for all full-time posts. The team are currently working as a mixture of home working alongside regular face-to-face office time as part of a structured training/team communication programme.