Job Description

Contractual hours

36.25

Basis

Full time

Job category/type

XPS Administration

Date posted

24/06/2025

Job reference

REQ003001

Pensions Administrator- Defined Contributions

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Senior Associate

Reading

Hybrid

Full Time

Permanent

Ref: 003001

XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. At XPS, our vision is to create a vibrant place to work where difference is recognised as a strength and where talented people can flourish and achieve their highest potential

.

Our Pensions Administration business continues to grow and we are now looking for an experienced Pensions Administrator to join our vibrant Reading office with hybrid working. This is an exciting role and would most likely suit someone with previous experience in a similar pensions role where they have gained knowledge and experience of defined contributions, scheme work and performing calculations.



A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,400 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for over one million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 88 with assets over 1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector.



Our people drive our success and as an XPS employee you can bring your whole self to work - Everyone is treated equally and with respect. We will provide you with the support and training you need to grow and be at your very best. It's about inclusion and diversity, ensuring all our people feel included, that they belong to XPS and that they're happy. Above all, it's about ensuring everyone has a voice and feels valued. Because they are.

The Team

Our award-winning pensions administration business puts scheme members at the heart of everything we do. Our services include scheme administration, first-time outsourcing, member communications and scam protection.



Learn more here: https://www.xpsgroup.com/what-we-do/administration/

The Role

As a Pensions Administrator with XPS you will:



Updating relevant pension administration databases and systems. Logging and scanning post/correspondence. Receiving and handling internal and external telephone queries. Running automated systems calculations. Performing manual benefits calculations. Producing ad-hoc letters to 'draft standards' using our electronic document management system in response to customer queries or able to complete standard tasks to 'final letter standards'. Monitoring on going procedural developments and implementing changes to procedures where required. Returning original documentation and certificates to customers. Informal training and mentoring of more junior members of the team.

Your profile

Essential Criteria

Previous pensions administration experience of Defined Contributions (DC) schemes including leavers, retirements, deaths, transfers in and transfers out. This role is likely to appeal to individuals with a minimum of 2 years' experience although not exclusive as all applications will be considered on an individual basis. Able to demonstrate a basic awareness and/or knowledge of pensions industry. Able to demonstrate a numerical aptitude evidenced by work related experience or academic achievements as listed below. IT proficient, in particular Microsoft Word, Excel & Outlook. Educated to a minimum of A Level or Degree or equivalent standard. Strong Maths and English GCSE or equivalent qualification - minimum grade B/6. Excellent organisational and planning skills. Ability to work in advance of deadlines and prioritising multiple tasks.

What we offer:

Find out more about

Life at XPS

Find out more about

Our People Approach

We offer an attractive reward package, typical benefits can include:

Competitive salary Participation in annual discretionary Bonus Scheme 25 days holiday plus flexibility to buy or sell holiday Flexible Bank holidays Pension scheme, matching contribution structure Healthcare cash plan Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle Life Assurance cover, four times basic salary XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone) Employee Assistance Programme for you and your household Access to a digital GP service Paid volunteering day when participating in Company organised events Staff referral scheme when you introduce a friend to XPS

What next:

If you feel XPS could be the next step on your career ladder, please apply directly via the links provided and we look forward to learning more about you. We will consider all applicants and respond swiftly.



Please discuss with the recruitment team, via phone or email, if you require any adjustments to the recruitment process. For example, we can provide materials in an alternative format, or give you extra time in interviews or tests.

If you do not feel ready to apply or still have questions, please email us by clicking

here

The successful candidate will need to demonstrate the following requirements:

Right to Work confirmation DBS Disclosure check Employment or educational references covering five years Satisfactory credit check

We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.

Please note we reserve the right to close our vacancies early and we only accept CVs direct from candidates or our preferred supplier list.


XPS try wherever possible to respond to all applicants if for any reason you have not heard from us within 28 days of your application, please assume you have been unsuccessful on this occasion.