Job Description

REQ-10105779

02/12/2025

HR Epertise

Londen, Groot-Brittannie

ING Bank

Job Specification:

We are seeking an eperienced and knowledgeable

Pensions Manager

to lead the governance, administration, and strategic development of our UK pension arrangements, covering both Defined Benefit (DB) and Defined Contribution (DC) pension schemes. This role is critical in ensuring our pension offerings remain compliant, competitive, and aligned with our broader reward strategy in a highly regulated financial services environment.

Candidate Profile:

Proven eperience managing DB and DC pension schemes Strong working knowledge of UK pensions legislation, regulatory frameworks, and governance best practices.
Ecellent stakeholder management skills, with eperience engaging with trustees, regulators, and senior eecutives. Analytical mindset with strong attention to detail and risk awareness.
Eperience with pension systems and platforms is desirable.

Main Duties and Responsibilities of Role:

Scheme Governance & Oversight

Manage the day-to-day operations of DB and DC pension schemes, ensuring compliance with UK pensions legislation. Act as secretary to the pension trustee board, preparing agendas, papers, and minutes. Administrator service level monitoring, service delivery, issues, complaints and day to day queries. Assistance with Governance and Investment Committee actions, Trustee actions and ensuring effective decision-making and risk management.

Regulatory Compliance & Risk Management

Monitor and interpret regulatory developments and assess implications for pension schemes. Ensure timely and accurate statutory reporting, disclosures, board effectiveness and scheme returns in conjunction with the pension administrators and advisors.
Support internal and eternal audits, and manage relationships with legal, actuarial, and investment advisers. Maintain risk register and monitor progress with actions / Trustee objectives.

Member Engagement & Communications

Oversee member communications, including annual benefit statements, scheme literature, and retirement packs.
Provide epert guidance to employees on pension queries, retirement planning, and scheme transitions. Champion financial wellbeing initiatives linked to pensions and long-term savings.

Strategic Projects & Change Management

Lead pension-related projects such as scheme closures, de-risking eercises, provider transitions, and auto-enrolment reviews. Collaborate with Reward, Payroll, and Finance teams to ensure pensions are integrated into broader HR and financial strategies.

Data Management & Reporting

Maintain accurate pension data and records in line with GDPR and internal controls. Prepare reports for senior leadership, trustees, and regulators. Support actuarial valuations, funding updates, and investment performance reviews.

ING's purpose is 'Empowering people to stay a step ahead in life and in business'. Every ING colleague is given the opportunity to contribute to that vision. We champion self-reliance and foster a collaborative and innovative culture. The Orange Code is our global manifesto for how we stay true to our purpose and our tradition of reinvention and empowerment. It is made up of ING Values (we are honest; we are prudent; we are responsible) and ING Behaviours: (you take it on and make it happen; you help others to be successful; you are always a step ahead)


For us, success will only be achieved if we act with Integrity.


Some companies see diversity as a bo to be ticked. We see it as fundamental to our success and we encourage a proper work/life balance. At ING, you will be judged on your performance in line with the Orange Code. And that's a promise.

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Amanda Whitehead



Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.