Job Description

People Coordinator

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Deadline: 21st September 2025

(Please note the vacancy may close early depending on applications received so don't delay!)

Hey there! Are you ready to bring your passion, creativity, and happy vibes to a place that truly makes a difference? Look no further! At PossAbilities, we're a social enterprise on a mission to help vulnerable people 'Live the life they choose.' Mostly we support people with learning disabilities, young people leaving care and people with dementia...though we do lots of other great things too. If that sounds like something you'd love to be a part of, keep reading!

Sadly our lovely, amazing People Coordinator is leaving us to travel, presenting an amazing opportunity for the right person to join our People Team at PossAbiltiies! We are a fun, hardworking team, operating in a fast and complex, but extremely rewarding environment. This role is crucial in providing brilliant support every day to the other members of the team, our managers and all of our employees. We need someone who is super organised and all about the attention to detail to work with us to manage our people and payroll processes. This could be a step up for a current People/ HR Administrator or for someone whose looking to pursue a career in HR and wants to get stuck in to a role that's in the thick of it!





We are more than happy to support your through a Level 3 or 5 HR Apprenticeship if you would like to do this, as we love to see people develop.

Why Choose

Poss

Abilities?

PossAbilities isn't just a fantastic place to work; it's a place where your heart can sing. Here's why you'll love working with us:

Awesome Pay:

Earn

26,775

a year for a 37-hour workweek (pro-rata for part-timers).

Pension Perks:

We contribute up to 4% of your salary into a pension plan.

Holiday Fun:

Enjoy 22 days of annual leave (pro rata for part time) , 8 bank holidays, and access to our reduced rate holiday home at Ribby Hall Village, 3 extra days holiday on completion of 5 years' service!

Duvet Days:

Perfect attendance? Have a paid day off to chill!

Health & Wellbeing:

Access for you and your dependents for free 24/7 confidential employee assistance programme support, including counselling, and internally trained Mental Health First Aiders to support you.

Social Events:

Join fun events with the people we support, staff, and their families.

Discounts & Benefits:

We're a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement and much more. Not just that but as an employee of PossAbilities you are eligible for a Blue Light Card, ESSO discounted fuel card & similarly a Love2Shop - Every Day Benefits Card all easy-to-use discount schemes which saves you money on your day-to-day spending. We will even refund you the joining fee!


On our latest staff survey 98% of respondents said they were proud to work for PossAbilities and 95% said they were happy working here!



Your Purpose



To offer advice, support and guidance to both employees and managers at the appropriate level on people matters. You will be a key source of administration, coordination and information for line managers, proactively developing and supporting a positive employee experience for the people that work for us. You will refer and escalate matters to other team members as appropriate.



Your Role




Provide information and administrative support to managers with recruitment, selection and onboarding, creating approaches that positively impact engagement from the start of the employment journey.




Ensure an effective onboarding and settling in process and experience for individuals by providing support, identifying areas for improvement and driving the resolution of any issues alongside managers.




Report on and monitor key recruitment and onboarding metrics, actively working with managers and administrators to improve them.




Manage absences such as maternity, paternity, adoption, shared parental leave and special leave ensuring these processes are followed correctly and processed through payroll whilst guiding and supporting employees and managers through the process.




Support managers through the flexible working procedure, ensuring requests are dealt with in line with the policy, needs of the business and legislation.




Providing administration support to the HR Team on all people related matters. Ensuring the HR inbox emails are responded to in a timely manner, along with all other administration duties.


Support the accurate processing of payroll and pensions, support employees and managers with payroll queries and their resolution.


Work in conjunction with other members of the People Team to make suggestions for the improvement of services.


Deal with HR queries from managers and employees and support the People Administrator, where required.


Ensure that DBS checks and renewals are carried out for all employees in line with our policy. Support employees to complete their application including document verification. Conduct and maintain right to work checks


Attend meetings as requested, take accurate minutes and prepare papers as necessary


Maintain accurate records and data on our HR and payroll systems.


Undertake any other duties which are reasonable and as requested by your manager.


Who you are



Have values that align with PossAbilities' values and you are a good fit for our culture. Enjoy working as a team and with others to deliver objectives. Are enthusiastic about supporting people and providing a great service to our employees and managers. Are passionate about administration and ensuring everything is organised, correct, and completed in a timely manner. Can juggle multiple tasks effectively ensuring deadlines are met. Can analyse and report on data accurately. Are confident working on digital platforms and within a HR information system (we use iTrent and ElementSuite) Have a progressive, non-bureaucratic approach to HR. Are excellent at building relationships and communicating with people at all levels. Spot opportunities to simplify and improve processes to drive better results. Are committed to personal and professional development so that you can become even better at what you do. Are resilient and able to work under pressure

Inclusion

We strongly believe that a good workplace is one that values everyone and embraces both similarities and differences and therefore we want to ensure all our employees bring their whole-self to work. We expect you to:



Be committed to equality, diversity & inclusion; celebrate the differences of our people and contribute to a culture where everyone is valued and respected. Be committed to delivering person-centred services and recognising our customers as diverse individuals.

Our Values

Our values lie at the heart of our organisation and underpin everything we do.

Integrity

We communicate openly and honestly and build relationships based on trust, respect and caring.

Creativity

We thrive on innovation and encourage positive risk taking.

Happy

We believe fun is the key to success

Person centred

We believe that everyone has the right to exercise choice and control in directing their lives and support. We inspire people to achieve greater things.

Passionate

We are dedicated to, and enthusiastic about, providing exceptional services.



Don't just take our word for it:



We were named as one of The Sunday Times Best Places to Work 2025!



On our latest staff survey 98% of respondents said they were proud to work for PossAbilities and 95% said they were happy working here!





We were awarded Highly Commended for Employer of the Year at the 2024 National Learning Disability & Autism Awards.



What's it like to work at PossAbilities? Watch and find out... https://vimeo.com/907456586/b2d034812c?share=copy or check our brochure here



We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We believe that diversity drives innovation and we actively seek to foster an environment where everyone can thrive. We welcome applicants from all backgrounds and are dedicated to providing equal opportunities for all employees, ensuring that our team reflects the diverse communities we serve.



If you require any accommodations during the application or interview process, please let us know, and we will work with you to meet your needs.



Still not sure? Complete our expression of interest form and someone will give you a call back to chat things through with you.