Job Description

About MCS

MCS (Microgeneration Certification Scheme) is the UK's national quality mark for small-scale renewable technology, such as solar panels and heat pumps. We're here to set standards and provide protection, giving consumers confidence to invest in renewable technologies to heat and power their homes and small businesses. Working with industry, MCS defines, maintains, and improves quality, by setting standards for low-carbon energy technology products, contractors, and their installations.

Now is an exciting time to join MCS; especially as we plan to launch the redevelopment of the Scheme, which will have a greater focus on consumer protections, quality workmanship, and dispute resolution. 2024 was a record-breaking year for the small-scale renewables industry in terms of installation volumes and we look forward to continuing our vital role in driving forward the UK's progress towards Net Zero.

Our People

As an MCS employee, you will have the ability to demonstrate, understand and apply our company values. These are embedded in all roles across the business, and are central to the way we operate and support one another at MCS:

We are expert We are open and inclusive We are innovative We are understanding We are principled We are passionate
We are a strong and ambitious team of nearly 90 and growing. People are at the heart of MCS and we empower each other, support each other, and work together to achieve our goals. From members of our team who are just starting their journey as an apprentice, to those who have worked in renewables for years, we have wide range of talents and expertise.

Why you'll love working for MCS

Aside from the exciting and challenging role, the people, our culture, and our mission, we have some amazing benefits that make MCS a pretty awesome place to work. Here's a few favourites among our team:

Our Team:

We are an energetic, sociable and talented bunch who are super passionate about what we do and determined to make a difference. We are friendly, supportive, collaborative and we learn from each other every day.

Holiday:

25 days' annual leave per annum - increasing to 28 days with three years' service, and to 30 days with five years' service.

Social Events:

Regular events in the office, dress-down Fridays, and more.

Wellbeing:

All employees have access to an Employee Assistance Programme, Optional access to

Medicash

- A healthcare plan with the highest level of cover. Access to Mental Health First Aider, up to 8 counselling sessions, helping to ensure every team member feels supported, healthy, and empowered both inside and outside of work.

Office treats:

Weekly provision of organic free fruit, breads, spreads, breakfast items, tea, coffee and soft drinks when working from the office.

Supportive HR Policies:

Enhanced Maternity, Paternity leave, sick leave, and emergency paid leave, life assurance 5 x your salary.

Grow with MCS:

Access to and support with continuous professional development.

Subscriptions:

Payment of one professional subscription per year.

New Starters:

Welcome lunch with the CEO.

Company Pension

: 8% company contribution.

Working week:

37.5 hours Monday - Friday with flexible working options.

Salary Sacrifice Schemes:

We offer a range of salary sacrifice schemes--including Cycle to Work, EV leasing, and additional annual leave purchase--subject to individual eligibility criteria.

Free Parking

when working from the office.

The People Team

Our People Team is a collaborative team and dedicated to making MCS a great place to work. We shape the employee experience from recruitment and onboarding through to development and engagement, ensuring our culture and values are embedded in everything we do.

Working across the MCS Service Company and the MCS Foundation, we work with colleagues at all levels to attract, develop, and retain exceptional talent. From driving learning and development initiatives to leading on wellbeing, performance, and inclusion, we champion a supportive and inspiring workplace where everyone can thrive.

As a people-first team, we balance strategy with hands-on delivery, whether it's supporting a new starter, managing HR operations, or designing programmes that empower our people to embrace a growth mindset, challenge themselves, and keep developing their skills. The People Team helps MCS grow by bringing our values to life in every part of the employee journey.

What we're looking for in you

Are you someone who enjoys making a real difference to people's experience at work, by keeping HR processes running smoothly, supporting colleagues, and helping managers deliver great people practices?

As a People & Culture Advisor at MCS, you'll provide day-to-day HR support across all areas of people management, from recruitment and onboarding to maintaining HR systems and supporting engagement initiatives. As the first point of contact for people-related queries, you'll help create a positive, supportive experience for every employee.

If you're organised, detail-focused, and passionate about supporting others while upholding professionalism and confidentiality, this is a great opportunity to play a hands-on role in a friendly, values-driven team that's committed to helping people thrive.

We're looking for someone who is:

Organised and proactive

- able to manage multiple priorities while keeping attention to detail.

Friendly and approachable

- builds positive relationships and communicates clearly with colleagues at all levels.

Professional and discreet

- handles sensitive information with care and confidentiality.

Curious and open-minded

- keen to understand how we do things at MCS and continuously improve the way we support our people.

Supportive and collaborative

- enjoys being part of a team and contributing to shared goals.

Positive and adaptable

- stays calm under pressure and embraces change with a can-do attitude.

Values-driven

- demonstrates our MCS values of being expert, inspiring, collaborative, principled, and determined in everything you do.
If this sounds like you, we'd love to hear more about why you think you'd be a great fit for our team!

About the role

As MCS continues to grow, we're looking for a proactive, people-focused, and values-driven People & Culture Advisor to support the delivery of our people operations and help keep our culture thriving across both the MCS Service Company and the MCS Foundation.

You'll play a key role in supporting the People & Culture Manager and Head of People & Culture in delivering excellent People services across MCS and the MCS Foundation. You'll take ownership of a range of operational tasks, ensuring accuracy and consistency, while collaborating with management for sign-off on key decisions and formal processes. You'll help keep our people operations running smoothly, supporting a great employee experience across the entire journey, from recruitment and onboarding through to engagement and development.

This is a hands-on, people-centred role, perfect for someone with strong organisational skills, great attention to detail, and a genuine interest in supporting others. You'll work closely with the wider People Team supporting the delivery of HR processes and projects that help our colleagues thrive.

Here's a taste of what you'll be doing:

Champion MCS Culture & Values

Act as an ambassador for the MCS culture, promoting inclusion, wellbeing and engagement.
Promote and embody MCS values in all interactions and communications.
Support initiatives that build engagement, inclusion, and wellbeing.
Contribute to an open feedback culture, gathering employee insights to help shape improvement actions.
Support internal communications that celebrate achievements and reinforce MCS culture.

People & Culture operations

Maintain accurate and confidential employee records, ensuring compliance with HR legislation and internal policies.
Manage inbox queries, providing timely and professional responses to HR-related questions.
Prepare contracts, offer letters, and HR documentation.
Support HR reporting, data management, and monthly people metrics.
Ensure compliance with HR processes and assist with internal audits.

Recruitment & Onboarding

Support the coordination of recruitment activity, including job postings, interview scheduling, and candidate communications.
Assist with preparing job descriptions and recruitment materials.
Ensure new employees receive clear communication and enjoy a smooth, welcoming start to their career with MCS.

People process support

Track probationary reviews and other key milestones.
Assist with contract changes, policy updates, and internal communications.
Process leavers, complete exit interviews, and collate insights to inform improvement actions.
Responsible for the maintenance and support of MCS's HR system, including managing system information and documentation, and ensuring confidentiality of all HR data.

Learning & development support

Support the coordination of learning and development activities.
Help in maintaining training records and help track completion of mandatory learning. Assist in gathering feedback on training effectiveness and employee development needs.
Provide system or process training where needed to support employees' understanding of HR tools and processes.

Engagement & wellbeing

Assist in the planning and delivery of engagement events and wellbeing initiatives.
Help analyse feedback from engagement surveys and contribute to action planning.
Champion initiatives that support a positive, inclusive, and healthy workplace.

Person specification

Essential (E)

Desirable (D)

Knowledge

GCSE (A-C/4+) including English & maths (or equivalent) - E Experience in a HR support role - E Working knowledge of HR processes and systems - E Basic understanding of employment law and HR best practice - D CIPD level 3 - D

Skills

Excellent written & verbal communication skills - E Strong organisational and time management skills - E High attention to detail and accuracy - E Confident using Microsoft Office & HR systems - E Ability to handle confidential information with professionalism - E Strong interpersonal skills with a supportive and approachable style - E

Behaviours

Positive, proactive, and people-focused - E Team player who enjoys collaboration - E Self-motivated and able to work independently - E Flexible and adaptable to changing priorities - E Committed to personal development and continuous learning - E

Don't meet every single requirement?

We know that sometimes people can be put off applying for a job if they think they can't tick every box, but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles!

To apply

Please send a CV and covering letter outlining how you meet the person specification and why you think you would be suitable for this role to careers@mcscertified.com

The closing date

Friday 7th November, 9.00am

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job Types: Full-time, Permanent

Pay: 32,000.00 per year

Benefits:

Additional leave Bereavement leave Company events Company pension Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Sick pay
Work Location: In person