Job Description

People & Culture Apprentice

We are Chester Zoo

We're not just an amazing, award-winning visitor attraction that's home to 30,000 incredible animals inside 128 acres of stunning gardens. We're not just the UK's most popular zoo. We're a major wildlife charity that's committed to the recovery of endangered species, globally. And, as the world faces an extinction crisis, we're making a hugely significant contribution to conservation at a time when it's needed most. We are Chester Zoo and we prevent extinction.

The Role People & Culture Apprentice

We now have an exciting new role for an outstanding People & Culture Apprentice to join our friendly People Team. The People & Culture Apprentice will support the People Team in delivering a comprehensive and efficient People service across a broad range of administrative tasks. This role combines practical experience with the opportunity to gain a recognised and highly desired qualification, offering a strong foundation for a future career in HR.

We are looking for someone who can:

Provide administrative and first line support across the full employee lifecycle, including recruitment, employee relations, performance and absence management, with guidance from the People & Culture Partner, ensuring a smooth and efficient People service Accurately update and maintain People systems and trackers, ensuring data integrity and demonstrating strong attention to detail Uphold confidentiality and ensure compliance with data protection regulations, demonstrating a clear understanding of the importance of handling sensitive information Support the recruitment and onboarding process, with a particular focus on the successful delivery of high-volume temporary recruitment campaigns, in close collaboration with the Recruitment Officer Collaborate with the Learning & Development Officer to support and help deliver a successful Work Experience Programme Support the Internal Communications Manager in the delivery of wellbeing and engagement activities across the organisation Contribute to a variety of People projects and initiatives, as required by the team Commit to and successfully complete the Level 3 HR Support apprenticeship, applying knowledge and skills gained through the real-life tasks within the workplace

Our Requirements

Desire to undertake a CIPD accredited Level 3 HR apprenticeship GCSE Grade C/4 English & Maths Proficient in Microsoft Office packages (Word, Excel, Outlook, Teams) Excellent accuracy and attention to detail Experience of providing high quality administrative support ideally within a HR/People environment The ability to work proactively with excellent organisational and communication skills to suit a fast-paced exciting team The ability to think innovatively, sharing ideas that support continuous improvement and the streamlining of processes The ability to prioritise their own workload and work to deadlines The ability to work in a confidential environment, dealing with sensitive data

What makes Chester Zoo a great place to work?

Well, where do we start? Here goes







We're a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.







As the UK's biggest and best zoo, we have ambitious goals, exciting plans, and there's always lots going on here. We're an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.



Our working environment could not be more different from a typical office where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?

The Package

Full time 40 hours per week working Monday Friday 8:30-17:00 18 - 21 months contract 15,704 per annum in the first year 33 days annual leave Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family Discounted gym membership Discounts on cinema tickets, restaurants, high street shops and more via Perks

All applications must be made directly through the government website

here