To provide a variety of services across the entire People and Culture, Operations value chain, including but not limited to administering payroll, benefits administration, query management with regards to employee self - service (i.e. leave, payroll, policies), onboarding of new employees, consulting to business stakeholders, capturing data and quality assurance, to ensure accuracy and operational efficiency & effectiveness. Play an active role to mitigate risk to SAP HR and to identify non-compliance and risk by adhering to strict standards. Implement people and culture best practices for a dedicated country.
Qualifications
Minimum Qualification:
Higher Certificate in Human Resources or CIPD
Experience Required:
3-4 years' experience in a People & Culture Operations role, ideally within a shared service or administrative environment
Proven experience as a People and Culture Administrator / Consultant or similar role.
Key Outputs:
Provide query management services to all employees, as it relates to their benefit, payroll or employee self-service queries by engaging with the employees
Responsible for the administration of Payroll, Tax, Social Security / National Insurance, Pensions, and Benefits, ensuring compliance with local regulations and internal policies.
Maintain and update employee records in HR systems, ensuring data integrity and confidentiality.
Support internal audits and compliance checks by preparing documentation and reports related to HR operations.
Implement People and Culture projects and initiatives within a specific country in order to enhance the efficiency and effectiveness of the P&C Operations Function
Identify opportunities for potential automation within the data management, onboarding and off-boarding processes and procedures within the organisation
Utilise various research methods, such as data collection and surveys, to identify problematic situations or root causes in order to continuously improve P&C Operations services across the entire value chain
Additional Information
Behavioural Competencies:
Adopting Practical Approaches
Checking Details
Documenting Facts
Empowering Individuals
Establishing Rapport
Following Procedures
Interpreting Data
Managing Tasks
Meeting Timescales
Producing Output
Taking Action
Upholding Standards
Technical Competencies:
Business Acumen (P&C)
Business Administration Skills
Compensation and Benefits
Data Management (Administration)
Employee Centricity
Employment Contracts
HCM Business Systems
Payroll Administration
People & Culture Systems
Records and Archive Management
Stakeholder Management
Written Communication
#SBO
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