Job Description

Job Advert


Are you passionate about driving strategic delivery, continuous improvement and governance across People functions? As Pinnacle Pet Group continues to grow, we're looking for a

People Delivery and Governance Manager

to lead the coordination, tracking, and reporting of all People initiatives, ensuring they are delivered on time, to high standards, and aligned with organisational priorities.



This role is hybrid, with weekly presence in our London Paddington office required.

Here's what you'll be doing with us:

Own and manage the People function delivery roadmap. Track progress, risks, and KPIs across initiatives. Provide governance oversight and support audits. Streamline processes and manage interdependencies. Partner with senior stakeholders to drive delivery outcomes.

Our wish list of your previous experience:

Proven programme/project management experience, ideally in HR or corporate services. Experience in process mapping and improvement Strong governance, reporting, and risk management skills. Excellent stakeholder engagement and communication. Analytical mindset and proficiency in project tools. Experience in process improvement and audit support Understanding of HR operations and compliance

Qualifications

Lean Six Sigma (Green Belt or higher), or another recognised continuous improvement qualification, is desirable to support process optimisation and delivery excellence.

What you can expect from us:

24 Days holiday, increasing with length of service, your birthday off plus the option to buy extra days holiday as part of our flexible benefits offering. 2 days paid charity volunteering Flexible working arrangement- choose a working setup that works for you Pension scheme 5% Employer 3% Employee contributions Life Insurance Dedicated learning department to support your induction with us. Opportunity to learn from experienced professionals and gain valuable experience. Option to join your team and company social events.

What we are all about!

We are the Pinnacle Pet Group (PPG) - a pan European fully integrated pet insurance and health services platform operating in several markets across Europe including the UK, France, Netherlands, Belgium and Germany. Our sister group Independence Pet Group (IPG) operates in North America (USA and Canada).



We are one of Europe's largest pet insurance and services organisations, with over 1400 colleagues supporting over 2 million pets in 8 countries.



At PPG, we are on a mission to strengthen the unique bond between you and your pet, through our innovative products and services.



We're guided by our values of Performance, Exploration, Togetherness and Sustainability and as pet owners, many of us at PPG feel a personal connection with our mission.



We take pride in the contribution we each make in delivering an ecosystem that will change the future of pet insurance and healthcare services for the benefit of our customers and their pets



As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a credit check and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances.



Please be aware this advert will remain open until the vacancy has been filled rather than the advertised closing date. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment. #li_hybrid