Job Description

We are looking to recruit a proactive and detail-oriented People & Education Administrator to join our dynamic team.
Contract: Permanent
Salary: 24,793 - 26,444 per annum, pro rata. Band 3 Competency Based Framework.
Working Pattern: 30hours over 4 days per week, Monday - Thursday.
Based at: Cross site. Based at Heald Green, with one day a week at Little Hulton.
Call to action - How to Apply
If you would like to contribute to making a difference for a much-loved charity, we'd love to hear from you.
Please contact Michelle Bradbury on 0161 498 3632 or email michelle.bradbury@moyacole.org.uk if more information is required.
Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.
The successful candidate will be subject to a Standard/Enhanced DBS Check, the cost of which is covered by the hospice. Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures. All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty 2015.
Timescales
We reserve the right to close and interview prior to the dates outlined below.
Closing Date: 7th November 2025
Interview Date: 13th November 2025
Main duties of the job
The People and Education Administrator provides essential administrative support to enable the effective and compliant day-to-day delivery of People and Education services across the full lifecycle of employees and volunteers. This includes coordinating key processes such as recruitment advertising, onboarding, learning, and offboarding, and responding to routine queries in line with agreed procedures.
By fostering strong working relationships with internal stakeholders and contributing to continuous improvement, the role also supports the wider team in achieving strategic goals that enhance the overall employee and volunteer experience and organisational development.
About us
At Moya Cole, there's one thing that motivates us, and that's providing excellent care and support to those living with or affected by life-limiting illnesses.
We're continuously developing our plans for delivering outstanding person-centered care that is innovative and evidence- based and to ensure Moya Cole is in the best shape possible for future generations.
You'll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference.
Key Benefits

• 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees)
• Buy an additional week annual leave (pro rata for part-time)
• Heath cash plan
• Contributory pension scheme up to 7% matched contribution (or the ability to continue with a previously held NHS pension (subject to making contributions into the scheme in the previous 12 months)
• Life cover
• Free parking
• Discounted meals on site
• Meaningful work, making a difference in the lives of others
• Opportunity to develop your leadership skills within a structured development framework
• IIP Platinum employer creating the right environment for everyone to thrive and reach their potential

Details
Date posted
17 October 2025
Pay scheme
Other
Salary
24,793 to 26,444 a year Band 3 Competency Based Pay Framework
Contract
Permanent
Working pattern
Part-time
Reference number
B0256-25-0041
Job locations
St Ann's North Road
Heald Green
Cheadle
Cheshire
SK8 3SZ
Meadowsweet Lane
Little Hulton
Worsley
Manchester
M28 0FE
Job description
Job responsibilities
The People & Education Administrator will:

• Respond to People and Education-related queries via phone, face to face, Teams and email, providing accurate information with reference to policies and agreed processes and procedures, signposting to relevant team members as needed
• Maintain awareness and understanding of hospice People policies and procedures, signposting and providing information or clarification and escalating to colleagues when required
• Administer maternity, paternity, adoption and shared parental leave processes
• Ensure all employee and volunteer professional registration details are current and up-to-date
• Collate and submit all payroll information to the Payroll Manager in line with agreed monthly schedule
• Support recruitment activity by:
• Posting job adverts on relevant platforms.
• Liaising with candidates once offers are made to coordinate the completion of pre-employment checks.
• Ensuring all required documentation is completed before notifying managers to arrange start dates.

• Prepare and issue offer letters, contracts of employment and volunteer agreements
• Process all pre-employment and pre-volunteering checks, including Right to Work, DBS, Occupational Health and Reference checks
• Process leavers files and documentation and update records accordingly
• Maintain accurate and up-to-date People and Education records in the People database and applicable electronic files for employees and volunteers
• Provide administrative support for all departmental projects, initiatives and other activities as directed.
• Co-ordinate administration for external Education, organisational induction, Clinical and Non-Clinical education, including safeguarding training
• Arrange external and internal bookings for education events.
• Support the development and set up of employee and volunteer learning activities on the Learning Management System (LMS)
• Generate reports on eLearning and Mandatory Training
• Co-ordinate student placements, under the guidance of the Education and Development Manager
• Contribute to continuous improvement by reflecting and researching

Job description
Job responsibilities
The People & Education Administrator will:

• Respond to People and Education-related queries via phone, face to face, Teams and email, providing accurate information with reference to policies and agreed processes and procedures, signposting to relevant team members as needed
• Maintain awareness and understanding of hospice People policies and procedures, signposting and providing information or clarification and escalating to colleagues when required
• Administer maternity, paternity, adoption and shared parental leave processes
• Ensure all employee and volunteer professional registration details are current and up-to-date
• Collate and submit all payroll information to the Payroll Manager in line with agreed monthly schedule
• Support recruitment activity by:
• Posting job adverts on relevant platforms.
• Liaising with candidates once offers are made to coordinate the completion of pre-employment checks.
• Ensuring all required documentation is completed before notifying managers to arrange start dates.

• Prepare and issue offer letters, contracts of employment and volunteer agreements
• Process all pre-employment and pre-volunteering checks, including Right to Work, DBS, Occupational Health and Reference checks
• Process leavers files and documentation and update records accordingly
• Maintain accurate and up-to-date People and Education records in the People database and applicable electronic files for employees and volunteers
• Provide administrative support for all departmental projects, initiatives and other activities as directed.
• Co-ordinate administration for external Education, organisational induction, Clinical and Non-Clinical education, including safeguarding training
• Arrange external and internal bookings for education events.
• Support the development and set up of employee and volunteer learning activities on the Learning Management System (LMS)
• Generate reports on eLearning and Mandatory Training
• Co-ordinate student placements, under the guidance of the Education and Development Manager
• Contribute to continuous improvement by reflecting and researching

Person Specification
Experience
Essential

• Proven administrative experience in a busy, fast-paced office environment
• The ability to travel independently to our two hospice sites
• Demonstrate a high level of accuracy and excellent attention to detail
• Organise and prioritise workload effectively to meet deadlines
• Communicate confidently and professionally, both verbally and in writing with a variety of stakeholders
• Work independently using initiative, as well as collaboratively within a team
• Handle sensitive information with discretion and maintain confidentiality
• Demonstrate proficient use of Microsoft 365applications, particularly Outlook, Word, Excel (beginner level)
• Use or learn HR systems such as Ciphr People
• Demonstrate a willingness to develop IT and digital skills to support organisational objectives
• Work proactively and adapt to changing priorities and demands
• Embrace change and actively seek opportunities to improve processes

Desirable

• Experience supporting HR and/or Training administration

Qualifications
Essential

• A good standard of general education to a minimum of GCSE grade C / 4 A* / 9

Person Specification
Experience
Essential

• Proven administrative experience in a busy, fast-paced office environment
• The ability to travel independently to our two hospice sites
• Demonstrate a high level of accuracy and excellent attention to detail
• Organise and prioritise workload effectively to meet deadlines
• Communicate confidently and professionally, both verbally and in writing with a variety of stakeholders
• Work independently using initiative, as well as collaboratively within a team
• Handle sensitive information with discretion and maintain confidentiality
• Demonstrate proficient use of Microsoft 365applications, particularly Outlook, Word, Excel (beginner level)
• Use or learn HR systems such as Ciphr People
• Demonstrate a willingness to develop IT and digital skills to support organisational objectives
• Work proactively and adapt to changing priorities and demands
• Embrace change and actively seek opportunities to improve processes

Desirable

• Experience supporting HR and/or Training administration

Qualifications
Essential

• A good standard of general education to a minimum of GCSE grade C / 4 A* / 9

Skills Required