Job Description

We're looking for a detail-driven PX Operations Analyst who keeps the employee experience seamless from day one to day last with a meticulous attention to detail and an eye for systems. You'll play a central role in ensuring the smooth running of our people operations, supporting our Creator First mission by delivering efficient, transparent and people focused PX processes. You'll be responsible for managing the admin and processes that support the employee lifecycle, maintaining our PX systems, ensuring data integrity, supporting on payroll, and partnering across teams to enhance the employee experience. You'll proactively own, design and drive projects that make our processes smarter and more efficient. This role is all about combining accuracy with creativity, keeping our operations sharp.

What you'll do:

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Employee Lifecycle Management

Ownership of all people data entry on HRIS, payroll and IT systems, regularly auditing and providing adhoc reports. Designing and implementing new data integrity processes to ensure accurate and live information is held. Utilising Power BI to create new data management tools. Streamline and design a process for managing visa and fixed-term contract end dates. Highlighting expiry and ensuring all actions taken before deadline. Maintain and update HRIS records and HR policies, ensuring accuracy and compliance with legislation. Analysing and circulating key employee insight reports - including turnover, absence, holiday and company diversity data with BPs, highlighting key trends and changes across multiple data sources. Lead audits and compliance reporting to meet Sony Corp requirements (including working hours and absence quarterly reports), helping us act responsibly and uphold high standards. Design and manage a freelance contracts management tool, to record and monitor freelance workers. Utilising existing programming tools like Power BI. Onboarding: Carry out right-to-work checks, draft contracts, coordinate IT set-up, and manage documentation. Create employee files, update payroll trackers and organisation charts. Prepare welcome packs and ensure every joiner has a strong start, reflecting our Creator First and Elevate Each Other values. Thoroughly review all starter paperwork and contracts and ensure information is captured accurately on HRIS, Payroll and files, flagging any discrepancies or anomalies to reward teams. Off-boarding: Manage resignations with transparency and care, draft leaver documentation, process holiday and payroll calculations, and coordinate IT off-boarding. Partner with PX Advisor to schedule exit interviews promptly. Ensure smooth transitions while acting responsibly and preserving employee dignity.

People Operations

Payroll: Maintain payroll trackers, run monthly people data reports (starters, leavers, deals, parental leave, position changes), and ensure accurate reconciliations. Design new payroll checking tools and processes to enhance accuracy. Pay Review: Audit PX data and prepare data for manager communication. Org Charts & Systems: Update organisational charts and emergency notification systems, ensuring accuracy and accountability. Research and design more efficient ways of maintaining or developing how these are done. Health & Safety: Track and manage hearing tests, ensuring employee wellbeing is prioritised Global Mobility: Support visa processes, salary benchmarking, and sponsorship administration with transparency and integrity. Provide benchmarking support for projects, fuelling excellence in how we compare and grow.

Administration & Systems Management

Manage and optimise PX software tools, supporting digital transformation initiatives to imagine more and drive efficiency. Proactively investigate and drive opportunities for new ways of doing things. Create and maintain process documents, ensuring clarity and consistency. Oversee HRIS administration (job codes, reporting lines, position changes deal contracts), lead on UKG audits, and implement system updates. Be the UK point person for the US system teams for all UKG changes, escalating and feeding back on UK system needs. Manage contracts and extensions data on payroll and in systems, keeping records up to date. Highlight end dates to PX Advisor and Business Partners for prompt action and ensure completed documentation ahead of payroll deadlines.

Data & Reporting

Produce reports on salary comparators, promotion rates, progression, and diversity metrics to support workforce planning. Support business partners in creating, updating and designing intuitive and user-friendly documents, with a particular focus on excel sheets, and tools. Analyse data to identify trends and provide insights that fuel excellence and guide decisionmaking. Conduct HR data audits to ensure integrity and reliability.

Project Management

Support local and global initiatives, with a focus on new system rollouts. Lead process reviews to streamline workflows, automate where possible, and continuously improve ways of working. Bring curiosity and adaptability to every project, helping the team to imagine more and positively disrupt existing processes.

Collaboration & Coordination

Partner with wider PX, Finance, IT, and Legal teams to ensure seamless, compliant operations. Work with Talent Acquisition and Learning & Development teams on contracts, logistics, and training support, fostering collaboration to elevate each other. Support on vendor relationships with external providers and consultants, ensuring accountability and responsible delivery.

Who you are:

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Excellent Excel skills, with ability to create advanced formulas and formatting. Proven experience and interest in designing, developing and implementing new tools, systems Confident user of Power BI or other programming methods. Curiosity and confidence in exploring new ways of doing things and experimenting with new technologies. Proficiency in accurate and timely HRIS administration. Excellent organisational and time management skills, able to manage multiple priorities and both day to day workload and projects simultaneously. Proven analytical & reporting skills, with ability to identify trends and provide insights. Process & project management skills, with experience in process improvement, system rollouts and project delivery. Strong attention to detail. Clear empathetic communications skills, ability to explore and unpick challenges and design solutions that meet those needs. Problem-solving mindset: adaptable and open to change. High standards of professionalism and accountability when handling sensitive information and people data. Ideally with experience handling payroll information. Interest in digital transformation or automation in PX processes.

What we give you:

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You join a vibrant global community with the opportunity to channel your passion every day A modern office environment designed for you, empowering you to bring your best Investment in your professional growth and development enabling you to thrive in our vibrant community The space to accelerate progress, positively disrupt and create what happens next We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There's also time off over winter break

Equal Opportunities

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As an active part of a culturally and socially diverse society, Sony Music's aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.



We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual's sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.

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Please note that applicants must be at least 18 years of age.