Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

People Experience Partner for our Capital Markets UK Residential B2C business and UK Capital Markets Development team. The role will provide business partnering and advisory services across a broad range of HR matters outlined below.

What your day-to-day will look like:

Service Delivery & Information - delivering an integrated, pragmatic and reliable service, using a consistent and commercial approach through clearly articulated policies, processes and accurate data.

Actively participate in developing and embedding HR strategy, policies and processes ensuring that HR activity is based around the needs of the businesses, legislation and best practice.



Contribute to the achievement of the HR strategy and business plan objectives, through the provision of pro-active generalist HR support and advice to business managers.



Participate in creating, maintaining and launching policies, processes and templates as requested.



Collaborate and engage with the wider HR and business community to provide a responsive, consistent and forward-thinking HR service.



Manage family matter cases.



Manage flexible working requests to decision and provide change details HR operations team.



Support managers with disciplinary, grievance and appeal hearings and other complex staff issues as requested and track using ER Tracker.



Proactively manage long term or repetitive absence including OHP referrals and GIPP cases in conjunction with C&B and track using ER Tracker.



Review and inform HR Operations of fixed term contract extensions or terminations.



Actively maintain UK and where needed international legislative knowledge.



Design appropriate initiatives and deliver project work as agreed.



Undertake such other duties as may be reasonably required at the request.



Uphold and actively promote our values and behaviours.



Organisation Design & Development - identifying and implementing beneficial changes to the organisation in line with future requirements whether structural or cultural.

Manage organisational change programmes including restructuring, redundancy consultation and TUPE or support an HRBP for large or more complex programmes and track using ER Tracker.



Support harmonisation of terms and conditions, following change programmes and acquisitions, as required.



Resourcing & Talent Planning - ensuring a proactive, robust and professional method of identifying and securing talent to address gaps in skills, experience, knowledge and behaviour.

Support workforce planning (WFP) activities.



Support the secondment process and associated administration.



Manage international transfers (incoming and outgoing) using appropriate third parties.



Learning & Talent Development - maximising existing talent through actively managing performance and development of skills, experience, knowledge and behaviour.

Support L&D activity in partnership with TAD Team.



Support and provide advice to managers and staff on performance management issues (PIP and probation cases) and track using ER Tracker.



Deliver coaching and advice to line manager and training on policy, process and guidelines.



Reward & Recognition - building employee commitment to the organisation.

Assist with building employee commitment to the organisation.



Support reward or recognition activities with the Reward and C&B Team.



Support the annual salary and bonus review cycle.

Desired or preferred experience and technical skills:

Experience with Workday is beneficial.

Required Skills and Experience:

Strong knowledge of HR policies, processes, and best practices



Excellent understanding of employment legislation (UK and international)



Proficiency in managing employee relations cases (e.g., disciplinary, grievance, absence management)



Strong communication and collaboration skills



Ability to develop and implement HR strategies aligned with business needs



Experience with organisational change management



Project management capabilities



Coaching and training skills for line managers



Analytical skills for workforce planning and data-driven decision making



Familiarity with HR information systems and tracking tools (e.g., ER Tracker)



Knowledge of performance management processes



Understanding of reward and recognition practices



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.