The People Lead is responsible for providing HR support and administration to the school/college. This role supports a wide range of HR functions including recruitment, onboarding, employee relations and administration. The People Lead will work closely with employees, line managers and our central people team to ensure smooth HR operations and a positive employee experience aligned to our vision and values.
Key areas of responsibility - What will you be doing
Build Knowledge
Stay updated on HR policies, employment laws, and industry best practices.
Continuously expand knowledge related to employee relations issues.
Provide accurate information and guidance to employees regarding HR policies and procedures.
Educate Athena staff to increase their understanding and improve their approach to people management.
Build Trust
Foster trust and confidence among employees by demonstrating empathy and confidentiality.
Act as a reliable point of contact for employees seeking assistance with HR concerns.
Establish positive working relationships with team members and management
Prioritisation
Support interview set up and preparation in a timely and organised way
Take a proactive approach to candidate management, supporting line managers with their recruitment, onboarding and induction activity with a keen eye for detail
Assess and prioritise low-level employee relations cases for effective resolution, signposting where required.
Determine urgency and prioritise accordingly.
Support payroll and onboarding administration as required - particularly during busy periods.
Clarity and Energy
Maintain accurate and up to date records on Single Central Record (SCR), absence, capability, employee details and other relevant HR information
Communicate clearly and concisely with employees and management regarding HR matters escalating to the people partner as appropriate
Mediate and resolve minor workplace conflicts with a focus on preserving a positive work environment.
Provide consistent and accurate administration support to the people team and our line manager team.
Support the development and delivery of training programs to enhance clarity and energy in employee interactions.
Follow Up
Maintain meticulous case records, ensuring accuracy, confidentiality, and compliance.
Consistently follow up on cases to monitor progress and verify resolutions, escalating where required.
Support the employee journey from recruitment to exit providing timely administration of the relevant people processes
Signpost complex issues or legal concerns to the people partner.
Provide timely and relevant reporting to support HR compliance
Person Specification - How you will be doing it
Dream Big
Adopt a problem solving approach to support the innovation of approaches.
Deliver value opportunities for world class education for all students
Take Responsibility
To maintain confidentiality of information acquired in the course of undertaking duties for the department.
Uphold the highest ethical standards when dealing with sensitive information and people cases.
Ensure Health and Safety and Safeguarding are at the centre of your approach.
Take accountability for your own development and aspire to deliver the very best practice across all areas of your role.
To attend staff meetings and school-based CPD days as required.
Be Kind
Approach people cases with empathy and fairness for all parties involved.
Foster a culture where employees feel valued, heard and supported.
To encourage acceptance and inclusion of all students.
Support positive strategies for promoting equality and for challenging racial and other prejudice.
Qualifications
CIPD level 3 qualified (or equivalent experience)
Desirable
CIPD level 5 qualified (or equivalent)
Experience
Proven experience in a HR administrative post
Excellent verbal and written communication skills
Detail oriented with strong organisational skills
Competent use of IT equipment and systems
Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.
Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description
You could reasonably be asked to work out of our partner sites to support where required
Please note this role requires significant physical exertion on a daily basis
To be considered for the role, please visit our website