Job Description

Elior - A Workplace That Works for You

Our brand Lexington Catering is a multi award-winning value led company delivering catering, hospitality and reception services across London and the UK. We have an exciting opportunity for you to join the team as our People Manager.

You'll be the central driving force for all aspects of the people strategy for our Lexington and Elior London sites within Business & Industry and Independent Schools, c.1500 colleagues across 150 locations.

Travel card for zones 1 and 2 will be provided



What you'll be doing...

This is a truly varied and generalist role where no two days will be the same - from Talent Management to Learning & Development, Project Management to Employee Relations. You'll be supporting our London Leadership team and senior stakeholders across the business. You'll also be a key part of our central HR team delivering a great people experience.



Based at our head office in Cheapside, London, the role will require you to regularly visit our sites to ensure our people strategy is embedded across the business.

Your key accountabilities in this role will be to:

Work collaboratively with Directors and stakeholders to ensure People activity/focus areas are aligned with and supports business objectives and strategy. Lead and deliver Talent Management and Succession Planning activity to provide opportunities for growth and progression across the business. Innovate and implement new ideas to drive engagement, embed the company values and nurture a culture of fun and inclusivity alongside the facilitation of current engagement forums/programs. Organise and oversee development programs, identifying specific training needs and implementing appropriate learning and development solutions that upskill our colleagues. Coach and guide managers through complex ER and employment tribunal matters. Support the business in the successful transfer in, and out, of employees under TU(PE) regulations ensuring we not only meet legal compliance but deliver high levels of engagement with transferring employees. Proactively analyse data from monthly reports to track key statistics and identify trends and appropriate solutions.

What can you bring?

Demonstrate a strong background in complex employee relations, including managing tribunal claims and working closely with external solicitors Have proven TUPE experience, supporting business change with confidence and professionalism Be genuinely passionate about people and delivering an excellent employee experience Bring ideas, energy and creativity, with a proactive approach to continuous improvement Build strong, credible relationships with colleagues and key stakeholders across the business Show sound professional judgement, with a practical, solution-focused and common-sense approach Have excellent attention to detail, with high-quality written and verbal communication skills Be confident working as a lone HR Manager in a broad, hands-on generalist role Have experience operating within a multi-site organisation Ideally have exposure to the retail or hospitality sectors Be comfortable delivering presentations and training to a range of audiences Possess strong IT and systems capability Degree qualified (or equivalent experience) CIPD qualified, ideally to Level 5

Are you a strong character with initiative and creativity to drive innovation, tenacity to make things happen, guide and influence senior operators and evolve our engagement and Learning & Development initiatives to ensure we can develop and retain top talent? If so, we want to hear from you!



Brilliant Work Deserves Brilliant Perks!

At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you:

Salary - Receive a starting salary between 55,000 to 60,000 depending on experience Bonus - Discretionary bonus of up to 15% bonus, subject to the achievement of agreed KPIs. Travel - Travel card for zones 1 and 2 Plenty of Time to Unwind - generous holiday allowance of 33 days, with the option to buy more. Leave for life's important moments - whether family, personal or unexpected. Give back time - paid volunteering days for the causes you care about. Room to grow - career development and learning opportunities for all stages of your career. Wellbeing first - mental health support and wellbeing perks. Financial security - pension schemes and life assurance. Exclusive discounts - save on entertainment, leisure, and even travel!

One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage.

Why You'll Love Working Here

We're a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.

And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued.

Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you!

We Celebrate You!

At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed.

Need any support or adjustments during the application process? Just let us know - we're happy to help!

Ready to join us? Hit 'Apply Now' and let's chat!