Job Description

People Services Administrator - Hebburn

Fixed Term Contract (6 Months)

Good, honest, rewarding work. It's how we're built

At the heart of our HR department our People Services Administrators provide high-quality administrative support across the full employee lifecycle. This role is critical in ensuring the accuracy and timeliness of HR processes and delivering a professional service to both employees and the wider business.


As part of a successful, global automotive group, you'll gain valuable experience within a dynamic working environment. And with the right support from us, you'll be able to progress as high as you can aim.

What we can offer you

Enjoy 33 days (pro rota) of annual leave

(including bank holidays) to rest and recharge

Save money every day with

our exclusive retail discounts

Drive a great deal

with discounts on new and used cars, plus servicing offers

Plan for the years ahead

with our company pension scheme

Balance home and work

with our industry-leading family-friendly policies designed to help you spend more time with the people that matter

Commute for less

with our cycle-to-work scheme

Prioritise your wellbeing

with dedicated support for you and your family

24/7 access to healthcare professionals

, ensuring you get the expert advice you need quickly and easily

Make a difference

with a paid day to volunteer in your community

Invest in your future

with our company share purchase plan

Earn financial rewards

when you refer a friend to join the team

Keep learning and growing

with our training and development opportunities for everyone.

Life assurance

with the option to increase cover We're open to

flexible working

options - just ask

What you'll do day to day

Prepare contracts for new employees and process contractual changes for current staff Oversee new starter onboarding and colleague offboarding , ensuring all documentation is completed Conduct and process Right to Work and DBS checks in line with legal requirements Manage the People Services mailbox, responding to queries or redirecting as appropriate Maintain and regularly update the organisational structure Produce accurate daily and weekly HR reports Ensure all HR processing & document storage complies with audit and compliance standards Input new starter data into the HR and payroll systems within required deadlines Respond to and complete employment reference requests Support the wider People team with administrative tasks and projects Monitor and control vacancy requests Monitor Oversee and verify all driving licence checks, ensuring accuracy and compliance with policy

Helpful skills and qualifications

Don't worry about ticking off every single skill here

if you care about delivering great experiences as much as we do, we want to hear from you.


Previous experience in an administrative role (HR admin experience is desirable) Strong organisational skills and ability to manage multiple tasks to deadlines Excellent written communication skills, including drafting formal correspondence Accurate typing skills and proficiency in Microsoft Word and Excel A customer-focused approach with strong interpersonal skills Professional telephone manner and confidence in dealing with queries Basic understanding of employment law related to contracts, salaries, and right to work (desirable) Experience using HR or payroll systems (desirable)

We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don't need to love cars to work with us

- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork - Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.