Job Description

For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England. We're dedicated to exceptional care, and we know it starts with an exceptional team.

Are you someone who thrives on making a difference? Join us and build a rewarding career as a People Services Administrator, where your skills and compassion truly matter

Role:

People Services Administrator

Location:

Hybrid

Function:

People Services | Human Resources

Hours. 35 Hours a week. Monday - Friday. 9am - 5pm.

Salary:

29,000 - 32,000



About the Role

Are you an organised, detail-driven HR professional with a passion for delivering great employee experiences?



We're looking for a People Services Administrator to join our dynamic HR team, providing accurate, timely and effective HR and Payroll support across the full employee lifecycle -- from onboarding to people development.

You'll play a key role in maintaining data accuracy, ensuring compliant payroll delivery, and supporting both managers and employees with expert advice and service. This is a fantastic opportunity for someone who thrives in a fast-paced environment and wants to grow within the People Services function.



What You'll Do

In this varied and rewarding role, you'll:

Maintain accurate employee records on our HR systems and ensure data integrity in line with GDPR. Support all stages of the employee lifecycle -- including onboarding, contract administration, payroll updates, and offboarding. Prepare HR correspondence and provide guidance on policies and procedures. Process payroll accurately and on time, resolving any discrepancies quickly and efficiently. Liaise with third-party providers (HMRC, pension schemes, etc.) to ensure compliance. Coordinate people development activities, manage learning systems (LMS), and report on training outcomes. Generate workforce reports to inform decision-making and identify improvement opportunities. Contribute to process improvements and help optimise our HR systems and tools.

About You

You'll bring a mix of strong HR administration skills, an analytical mindset, and a people-first approach.

Essential Skills & Experience:

? Foundation-level HR qualification (CIPD Level 3) or working towards one.

? Previous experience in HR and payroll administration within a UK organisation.

? Up-to-date knowledge of UK employment law, payroll legislation (PAYE, NIC, SMP, RTI), and GDPR.

? Strong attention to detail, accuracy, and problem-solving skills.

? Proficient in Microsoft Office (especially Excel) and experience with HRIS and payroll systems (ideally Dayforce).

? Excellent communication and stakeholder management skills with a customer-focused mindset.

? Highly organised, with the ability to manage competing priorities and deadlines.

Desirable:

? Experience using Dayforce HR and payroll

? Knowledge of LMS administration or coordinating apprenticeship programmes.

? Additional HR or payroll certifications.

? Experience supporting process improvement projects.



Ready to make an impact?



Apply today and help us build a people experience that's as exceptional as the individuals who make up our organisation.