Job Description

For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England. We're dedicated to exceptional care, and we know it starts with an exceptional team.

Are you an experienced HR and payroll professional ready to take the next step in your career? We are looking for a proactive and detail-oriented People Services Supervisor to lead and support the delivery of high-quality administrative HR and Payroll services across the employee lifecycle.

Role:

People Services Supervisor

Location:

Remote/Home Based

Contract:

Permanent

Hours:

35 Hours. Monday - Friday. 9am - 5pm

Salary:

36,000 - 39,000 per annum



About the Role

In this vital leadership role, you'll supervise the People Support Services administration team to ensure timely, accurate, and compliant HR and payroll processes. You will coordinate workflows, monitor service levels, and provide coaching to team members--ensuring an efficient, high-performing operation.

Key Responsibilities

Supervise daily operations and performance of the People Services Administrators. Oversee accurate and timely payroll and HR data entry, including starters, leavers, and employee changes. Ensure compliance with internal controls, GDPR, payroll legislation, and HR documentation standards. Support recruitment and learning administration activities. Act as an escalation point for queries and service issues. Monitor SLAs and contribute to continuous improvement initiatives.

About You

You'll bring experience in HR administration or payroll operations, with strong attention to detail and team leadership capabilities. You are confident in delivering guidance, navigating systems, and supporting compliance across HR processes.

Essential Experience & Skills:

Proven experience in HR and payroll operations Team coordination or supervisory background Knowledge of GDPR, HR policy, and payroll legislation Excellent communication and coaching skills Strong IT skills, including experience in the HRIS Dayforce system and Microsoft Office

Desirable:

CIPD Level 3 or equivalent (or willingness to achieve) Experience in LMS systems Familiarity with audit/compliance practices in HR

Pay & Benefits

At Abbeyfield, we are committed to rewarding our staff for their hard work. Our many benefits include:

Up to 33 days paid leave, including bank/public holidays Comprehensive induction Claim back healthcare expenses with Medicash Life Assurance Pay progression within role based on skills and contribution Learning and career development opportunities Occupational sick pay Company pension Discounted gym membership An employee assistance programme Cycle-to-work scheme Shop and save vouchers Opportunity to obtain Blue Light Card discounts

Ready to Apply?



Submit your CV outlining your experience and suitability for the role by clicking apply