Job Description

Volunteer Administration Assistant

Department: People Services

Location Teesside Hospice, 1 Northgate Road, Middlesbrough, TS5 5NW

Time Requirement Flexible to suit you

DBS Check needed: Yes

Age Requirements:From 18 years old plus

Role Summary:

We're looking for someone to join Teesside Hospice in our People Services Department to assist with general administration tasks associated within the team responsible for looking after our diverse workforce, including employees and volunteers.

We need people who bring energy, creativity and enthusiasm to our existing team so that behind the scenes we're providing support in delivering the highest quality of care for people with terminal illnesses and ensuring that local people get the very best care at end of life.

Key Responsibilities

The role will include working with the People Services team on different projects, including (but not limited to):

Assisting with the filing and data entry of employment and volunteer data into the organisation's database/s and systems

Data entry of information gathered onto spreadsheets/databases and helping to produce reports

Supporting with the preparation for, and attendance at, recruitment and training events

Conducting initial recruitment screenings and phone interviews

Supporting in the updating of staff/volunteer handbooks and newsletters

Updating employee holiday and sickness records

Maintaining confidentiality and handling sensitive information with care

Personal Qualities:

Excellent communication skills and approachable manner

Ability to work in a busy environment and follow procedures

Excellent and efficient administration skills, with a high attention to detail

A good knowledge of Microsoft packages, particularly Excel & Word

The ability to effectively plan, organise and prioritise workload

Training requirements:

As a Volunteer Administration Assistant, you will complete the following training:

Teesside Hospice mandatory training

Volunteer induction training

Any other training identified as appropriate to the role

Support and Supervision:

Your first line of support and for any enquiries will be HR Staff to support you in your role.

Communications:

The People Services Team will regularly provide you with any information updates, training opportunities and upcoming events appropriate to your role.

You will be provided with a Teesside Hospice volunteer badge

Benefits:

20% discount off purchases made in our shops.

Opportunities for training and personal development

Reimbursement of reasonable travel expenses

Provided lunch if you volunteer for more than 5 hours per day

Access to discounts with other retailers and companies

10% discount in the Northgate Tea Rooms

If you're friendly, reliable, and eager to contribute to our cause, we'd love to have you join our team!

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

Job Type: Volunteer

Benefits:

Casual dress Company events Discounted or free food Employee discount Free or subsidised travel Store discount
Work Location: In person