Job Description

Job Title: Performance Analyst

Head Office Location: Brindley Place, Birmingham

Job Location: Brindley Place, Birmingham

Salary -

37,000 - 42,000

per annum

Contract type -

Permanent

Working hours -

Full Time

Closing Date -26th July 2025

Interview Date - 4th August 2025

About the role

As a Performance Analyst at GreenSquareAccord, you`ll play a pivotal role in shaping data-driven decision-making across the organisation. Working within our Digital Services team, you`ll be responsible for collecting, analysing and presenting performance data that drives strategic insights and continuous improvement. This hybrid role offers the flexibility of remote work with regular office collaboration and the opportunity to work closely with stakeholders across the business.


You`ll develop dashboards, automate reporting tools and support key initiatives with meaningful analytics?"all while contributing to our mission of delivering social impact through business-minded solutions. If you re passionate about turning data into actionable intelligence and thrive in a collaborative, purpose-driven environment.

About you

You`re a data-driven thinker with a passion for turning complex information into clear, actionable insights. You thrive in collaborative environments, are curious about how data can drive social impact, and are always looking for ways to improve processes and performance.

Essential Criteria

Proven experience in performance analysis and reporting, with the ability to interpret and present statistical data clearly. Strong skills in analytical tools such as

Excel

and

Power BI

. Ability to communicate complex information in a user-friendly, non-technical way. Excellent written and verbal communication skills, with experience engaging senior stakeholders. Strong organisational and time management skills, with the ability to manage multiple priorities. Experience developing dashboards, reports and data visualisations. Demonstrated ability to work independently and make sound decisions with limited information. Understanding of data governance, accuracy, and security principles.

Desirable Criteria

Knowledge of performance metrics and risks within the

social housing sector

. Understanding of change management principles and continuous improvement methodologies. Experience supporting others in the use of business intelligence tools and techniques. Knowledge of Microsoft Office 365 applications beyond Excel (e.g., PowerPoint, Outlook).

Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at GreenSquareAccord.

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.


We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.


Everyone deserves a home, it`s a place from which we build our future, we thrive at home.


We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.


Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.


We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.


A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.


Our five core commitments are:


We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.


Trust based flexible working and supportive and friendly teams 25 days annual holiday entitlement, increasing to 30 days One day off for your birthday Opportunity to buy or sell annual leave A defined contribution pension scheme GSA matches up to 6% contributions We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support. Access to Blue Light discount card membership Confidential Employee Assistance Programme (EAP). Cycle to work Scheme Eligible for occupational sick pay

How to apply

If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you.


Email your Cv to Recruitment.mailbox@greensquareaccord.co.uk or click apply now.


All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.



GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.



If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.