Job Description

Performance and Test Senior Manager

=======================================


Vacancy Reference Number
19800


Number of Vacancies
1
(B) OCU
Digital, Data & Technology
Location
Bow, Other
Building
BOW CENTRAL COMMS
Band
Band L
Part/Full Time
Full Time
Hours per Week
36 hours per week
Type of Contract
Permanent
Job Advert

Job Title:

Performance and Test Senior Manager

Salary:

The starting salary is 68,295, which includes allowances totalling 2,928.


The salary is broken down as 65,367 basic salary, which will increase annually until you reach the top of the scale 70,012. Plus, a location allowance of 1,928 and a non-pensionable allowance of 1,000.

Location:

The primary Met Location for this role is Bow. Travel across the Met Estate, to attend meetings as required by the business, is expected.

"Keep checking Oleeo/Met Careers on a daily basis for new and exciting opportunities being released to join DDaT!"

Policing London is a hugely complex challenge that evolves every day.

To make sure the Met is up to the task, we need the right IT and systems across our organisation. As a Performance and Test Senior Manager, you will help to enable us to do our best for the London area. Join us and play your part in making London the safest capital in the world and delivering 'More Trust, Less Crime and High Standards'.


As a member of the Met, you will also enjoy great benefits including annual leave, civil service pension arrangements, maternity/paternity support, as well as being part of a

continuous learning culture.

Digital, Data and Technology (DDaT)

The mission of Digital, Data and Technology (DDaT) is to provide the Met with information (and specifically data), communications and technology to help frontline officers and Met staff do their jobs more efficiently, in order to deliver the New Met for London plan. In other words, DDaT is about "passionately delivering trusted technology for precise data driven policing".


As well as keeping up to speed with developments in technology and making recommendations for new equipment and systems that will help modernise policing, DDaT also comprises the Data Office which:

Owns and drives the data compliance and analytics agenda. Brings together the accountabilities that are currently dispersed across the Met business areas. Consolidates and further develops existing Met data and insight services. Enables data sharing and collaboration to serve the public and external partners.

DDaT is committed to creating an inclusive working environment. We support hybrid working, and the hiring manager will be happy to discuss arrangements for this role.

Job Purpose

The Solution Delivery Performance & Test Senior Manager is a practical role to deliver:

Performance and non-functional testing. Management of environments and tooling. Maintenance of the test lab devices and connections. Resource management, admin and charging for projects. Liaison with, and monitoring of, external test suppliers.

For performance and non-functional testing, this ranges from providing consultancy to a project, advising on the approach and what is possible, to hands-on execution to produce and present the test results. A successful and effective performance strategy ensures that new and amended ICT systems, configurations, packages and services, together with any interfaces, perform as specified in the business, user and operations domains.


For environments and tooling, the responsibilities are to understand the needs of a project and advise and set up the environments required for the testing and populate the environments with the necessary toolsets. It also requires maintenance of individual tools and appropriate configuration to suit the planned testing and timely updating to keep them current. Effective management of the test environments will ensure they are available and stable for projects to test effectively and thus improve the final delivery of the product.


The Solution Delivery Performance & Test Manager will have an expert knowledge of current industry and government standards of good practice to assure that projects meet the required criteria of performance as specified in the business requirements and project strategy.

Key Role Responsibilities

Take full responsibility to provide a performance test service to stakeholders and projects. Advise on performance test issues, risks and improvements. Design and create scripts for testing performance metrics, load planning, scalability. Perform load, stress, volume and network latency testing. Use of Jira, Confluence, Adaptavist for incident and collateral recording. Use of Neoload and JMeter as performance tools of choice. Create performance test proposals. Create test plans capable of acceptance. Perform data and results analysis with recommended actions for improvement. Configure the load generation environment. Create data sets. Prepare and execute plans to measure performance across software components. Design and execute post-test analysis. Create test results documentation for presentation. Test disaster recovery processes including fail-over and fail-back. Build and prepare non-production environments for software hosting. Maintain and document test environments. Configure and maintain test tools. Manage the test lab and ensure the devices and connections are operable. Handle project requests for test resources, allocation and charging. Maintain documentation of projects and their test usage. Work collaboratively with external test suppliers to ensure contracted services are delivered effectively.

Additional Information

Vetting Clearance

For this role the Vetting Clearance is Force Clearance Level, Recruitment Vetting (RV), and National Security Vetting (NSV) Level, Counter Terrorism Check (CTC).

Hybrid Working

Hybrid Working available in line with the Metropolitan Police Service hybrid working policy.

How to apply

To begin your career at the Met, please click the "apply now" button below. The application process requires a comprehensive CV, a Personal Statement (1000 words maximum), and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.

Completed applications must be submitted by 23:55 on 22nd September 2025.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence end of September.


Following application review, successful candidates will be invited to interview. Interview dates will commence mid-October.

www.metpolicecareers.co.uk

Essential For The Role
Essential For The Role, e.g. qualifications, licenses, languages, training

Essential Criteria:

Extensive knowledge of ICT testing in a multi-vendor outsourced environment. A track record of successfully delivering performance and non-functional testing to projects in a complex environment which uses both in-house and supplier-based delivery methods. Proven experience of delivering performance and other non-functional testing for large-scale complex projects as well as mobile applications. Knowledge both technical and business oriented of middleware, platforms, applications and their processes is required. Knowledge of non-production environments and how to provision and configure. Proven Experience in Performance testing of Cloud applications, Mobile applications, Web portals, Data warehousing/Big data. Knowledge and practical usage of Neoload and JMeter. Experience in assuring ICT systems, configurations, packages and services are built to sufficient performance standards and quality to easily transition into service. Within SFIA skill levels for testing, Level 5 is the minimum required. Excellent communication skills, both written and verbal, to liaise with stakeholders of differing technical backgrounds to ensure the approach, issues, risks and recommendations are clearly explained.

Qualifications

Essential qualifications should include relevant ISEB or ISTQB accreditation and training. Neoload certification is required. Alternatively, other well-established performance testing tools certification may be suitable.

Desirable Criteria:

Proven experience working in Agile environments. Knowledge of open-source test tools and test automation. Knowledge of test industry standards, e.g. IEEE829 and IEEE 29119, is a distinct advantage. Knowledge and understanding of the TMMi framework. Technical flexibility and versatility are key to this role as a range of open-source and proprietary tools may be used. Experience of presenting to stakeholders and senior managers and the ability to adapt communication style according to the audience.




Required Languages
English
Reports To
Band S - Head of Standards, Control and Assurance
Candidate Information Pack
Band-L-SolDev-Performance-&-Test-Senior-Manager-202508.docx - 119KB Opens in a new window


Converted File Band-L-SolDev-Performance-&-Test-Senior-Manager-202508.docx.pdf - 206KB Opens in a new window
Additional Information
mps_a-new-met-for-london_external-summary-rgb-accessible_online-final.pdf - 590KB Opens in a new window

Disability Confident Statement

The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.



As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.



The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.




Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards.



Read our full disability confidence statement.