Job Description

Performance Improvement ManagerLocation: Knockbracken Healthcare park Belfast
Salary: xc2xa327.49 per hour
Hours: 37.5 hours, Mon-Fri, 9am-5pm
Contract: TemporaryDrive Performance. Deliver Better Patient Outcomes.MPA Recruitment is proud to be recruiting on behalf of the Northern Ireland Ambulance Service (NIAS) for a Performance Improvement Manager. This is a pivotal leadership opportunity within the Planning, Performance & Corporate Services Directorate, aimed at delivering strategic performance enhancement and service transformation.Key Responsibilities:

• Oversee organisational performance monitoring and improvement across the Trust
• Develop KPIs and implement robust performance improvement strategies
• Analyse complex data sets to drive patient-focused improvements
• Lead service transformation initiatives and recovery plans
• Engage with senior leadership, trade unions, and external stakeholders to optimise performance outcomes
• Support governance, risk management, and compliance with data protection regulations
• Represent NIAS at regional and national forums

Essential Criteria:

• A relevant degree or recognised professional qualification and 3+ years' experience in performance improvement (preferably in healthcare)
• Proficiency in Microsoft Office and data analysis tools (e.g. Excel, Power BI, SQL)
• Strong analytical and communication skills with a proven ability to drive measurable outcomes
• Full UK driving licence and access to a vehicle (reasonable adjustments apply for applicants with disabilities)

How to Apply:Submit your CV to or call 02895 211 111 for more information.MPA Recruitment is an equal opportunities employer.

MPA Recruitment