Job Description

Qualification: Business Administration Level 3 Apprenticeship
Hours: Full-time
Salary: Competitive apprentice rate (with regular reviews)
Progression: Excellent career development opportunities

We're looking for a proactive, organised, and enthusiastic Personal Assistant Apprentice to support our Operations Director. No two days will be the same -- you'll gain hands-on experience across all areas of the business, from administration and finance to IT, marketing, and operations.
This is an exciting opportunity for someone eager to build a strong foundation in business administration, with real responsibility, mentorship, and opportunities for progression.

Key Responsibilities:

Provide day-to-day administrative support to the Operations Director. Assist with scheduling, diary management, and meeting coordination.
Support the wider team across departments including finance, technical, operations, IT, and marketing.

Prepare documents, reports, and presentations. Handle incoming emails, phone calls, and correspondence. Maintain organised filing systems and shared resources. Carry out personal assistant tasks such as post office runs, collecting supplies, and other errands to support the Operations Director. Contribute to internal process improvements and business projects. Support with social media and marketing activities when required.
What You'll Gain

A Level 3 Business Administration qualification delivered alongside real workplace experience. Mentorship from senior leaders within a fast-growing business. Exposure to a variety of business areas, allowing you to explore different career routes such as operations management, project coordination, finance, or marketing. A friendly and supportive team environment where your ideas are valued. Opportunities for progression within Crawford & Co upon completion of the apprenticeship.
We're looking for someone who is:

Proactive and driven - you take initiative and get things done. Organised and adaptable - comfortable handling multiple tasks in a fast-paced environment. Friendly and professional - able to communicate confidently with colleagues and clients. Tech-savvy - confident using Microsoft Office (Word, Excel, Outlook, Teams, etc.) and quick to learn new systems. Curious and eager to learn - keen to develop skills across all aspects of business. Reliable and trustworthy - handling confidential information with discretion
Job Type: Full-time

Pay: 18,000.00 per year

Benefits:

Company events Company pension
Work Location: In person