Job Description

Hybrid Personal Assistant & Operations Manager (Aesthetic Clinic)

Location: Manchester (Hybrid: Remote + In-Clinic 1-2 days per week)

Job Type: Part-time ? potential to grow into full-time

About the Role

Forme Clinique is a luxury aesthetics brand operating across the UK and internationally. We are looking for a highly organised, confident, and proactive Hybrid Personal Assistant to support the Founder and oversee both online operations and in-clinic support.

This role is ideal for someone who thrives in fast-paced environments, enjoys responsibility, and wants to grow within a premium brand.

This is not a basic VA role. You will be the right-hand support to the Founder and expected to think ahead, take ownership, and keep the business running smoothly even when the Founder is unavailable.

Key Responsibilities

Online & Remote Responsibilities

Managing all client enquiries across Instagram, WhatsApp, and email Booking and managing clinic appointments across multiple locations Handling online consultations and guiding clients into the correct treatments or training programs Managing training enquiries, deposits, and schedules Sending payment links, finance applications, and follow-ups Managing calendars, travel bookings, flights, hotels, and schedules Responding confidently and professionally on behalf of the brand Updating systems, spreadsheets, and admin portals Coordinating pop-up clinics and travel logistics Supporting international clinics (US, Paris, Brussels, etc.)
In-Clinic Responsibilities (1-2 days per week)

Stock checks, ordering support, and inventory tracking Clinic checks and general organisation Assisting with clinic setup on busy days Conducting clinic tours for potential room renters or collaborators Supporting content days and clinic operations Attending in-person meetings and planning sessions
Social Media Support

Posting Instagram Stories (availability, behind-the-scenes, announcements) Engaging with followers and responding to DMs Supporting content organisation and reminders Maintaining a professional, luxury brand tone at all times
Who We're Looking For

? Highly organised and detail-oriented

? Confident communicator (written & verbal)

? Able to work independently and take initiative

? Comfortable managing multiple tasks at once

? Professional, reliable, and discreet

? Understands luxury branding and client experience

? Experience in aesthetics, beauty, medical, or high-end service businesses is a strong advantage

? Able to attend clinic in Manchester when required

What This Role Is NOT

? Not a passive VA role

? Not someone who needs step-by-step instructions

? Not a short-term or side-hustle mindset

We're looking for someone who wants to grow with the brand.

Hours & Pay

Part-time initially (hours to be discussed) Flexible hybrid structure Competitive pay based on experience Opportunity to grow into a senior operations role
How to Apply

Please apply with:

A short introduction about yourself Relevant experience (VA, PA, admin, clinic, or operations) Why you're interested in a hybrid role Your availability for in-clinic days
Only candidates who are reliable, proactive, and confident working independently will be considered.

Job Types: Full-time, Part-time, Zero hours contract

Pay: From 13.00 per hour

Benefits:

Employee discount Flexitime On-site parking Work from home
Work Location: In person