Job Description

Job Information Personal Lines Insurance Handler | Coventry (Office-Based)
Salary to 35k DOE
Are you an experienced Insurance professional looking for a Personal lines Handling position, Monday-to-Friday role in the Coventry? Our client is looking for a Personal Lines Insurance Handler to join their team, focusing on delivering high-quality service across Motor and Household portfolios.
The Role
As a Personal Lines Insurance Handler, you will be the point of contact for new and existing clients. You will manage the full policy lifecycle, ensuring customers receive the right coverage at the right price.

• Motor Insurance: Handling private car, motorcycle, and van enquiries.
• Household Insurance: Managing buildings, contents, and high-value home policies.
• Renewals & Mid-Term Adjustments (MTAs): Processing policy changes and ensuring retention through excellent service.
• Quotations: Providing accurate and competitive quotes for new business leads.

Working Pattern & Benefits

• Location: Fully office-based in Coventry
• Hours: Monday to Friday (No weekends or bank holiday shifts).
• Holiday: 20 days per annum + Bank Holidays.
• Environment: A professional, supportive, and collaborative team atmosphere.

What We Are Looking For

• Experience: Proven background in Personal Lines insurance (Motor and Household experience is essential).
• Communication: Strong verbal and written skills with the ability to explain complex policy details simply.
• IT - Comfortable using insurance software/portals Open GI and Microsoft Office.
• Organisation: Ability to manage a high volume of renewals and enquiries while maintaining attention to detail

How to Apply
If you are a detail-oriented professional looking to grow your career within a reputable Coventry-based firm, we want to hear from you.

Skills Required