Job Description

Personal Lines Sales Executive

Location:

Newcastle - Under - Lyme (On-site)

Package:

Negotiable+Bonus+Benefits

This is a great opportunity to become a valued member of our Personal Lines Insurance team based in Newcastle - Under - Lyme

The main requirement for the role is to provide excellent levels of service to both new and existing customers, Utilising strong sales and negotiation skills to ensure we maximise new business opportunities.

The day to day:

Deliver excellent customer service to all customers Uphold the company's mission statement and values Responsible for the achievement of individual income target The achievement of new business case count and retention targets Maximising sales opportunities by proactively selling and securing additional business Raising underwriting concerns and rating risks appropriately Accurately complete administrative tasks such as post, diary as well as account and insurer queries Securing a consistent pass rate on all call observations Awareness of complaint handling - Being able to resolve minor customer complaints and being fully aware of the company complaints process Liaise and build relationships with insurers and customers - both internally and externally General administration work: Prioritise all client communication (via phone, email and in-person) to ensure the customer receives a high level of customer service

About you:

The successful applicants should have at least 12 months sales or customer service experience. Insurance experience is desirable, but this is not essential and product training will be provided. You'll be a good communicator and have strong numerical and verbal skills.

The Rewards:

A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.) Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation). Full support for your professional development (including fully funded qualifications)
Job Types: Full-time, Permanent

Benefits:

Company pension Employee stock purchase plan Free parking Referral programme
Experience:

Sales: 1 year (preferred) Insurance: 1 year (preferred)
Work Location: In person