Job Description

Overview

We are seeking a dynamic and experienced Manager to lead and oversee daily operations within our organisation. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a proven track record in management across retail or sales environments. This role offers an exciting opportunity to utilise organisational expertise, manage diverse teams, and drive business success in a fast-paced setting. Multilingual or bilingual abilities are highly desirable to facilitate effective communication across diverse customer and staff groups.

Duties

Lead, motivate, and supervise team members to achieve organisational goals Oversee daily operational activities, ensuring efficiency and high standards of service Manage sales strategies, merchandising, and customer engagement initiatives Organise staff schedules, delegate tasks, and monitor performance to optimise productivity Maintain excellent phone etiquette when liaising with clients, suppliers, and team members Implement organisational policies and procedures to ensure compliance with company standards Conduct regular training sessions to enhance team skills and product knowledge Analyse sales data and prepare reports for senior management to inform decision-making Handle administrative responsibilities such as stock management, budgeting, and record keeping Foster a positive work environment that encourages teamwork, innovation, and professional growth

Qualifications

Proven management experience within retail, sales management or similar sectors Strong leadership skills with the ability to supervise and develop teams effectively Excellent communication skills, both verbal and written; multilingual or bilingual abilities are advantageous Demonstrable organisational skills with attention to detail and time management proficiency Experience in merchandising, sales strategies, and customer service excellence Strong administrative skills including record keeping and utilisation of management software Ability to handle multiple priorities efficiently in a fast-paced environment Previous experience in supervising staff, managing schedules, and conducting performance reviews is preferred
This position is ideal for a motivated professional eager to contribute to organisational growth while developing their managerial expertise. We welcome candidates who are organised, proactive, and committed to delivering exceptional service standards.

Job Type: Full-time

Pay: 25,000.00-30,000.00 per year

Benefits:

Company pension Employee discount Employee mentoring programme Free flu jabs Health & wellbeing programme Private dental insurance Private medical insurance Sick pay UK visa sponsorship
Work Location: In person