The digital healthcare market is an exciting and competitive space that has seen considerable growth over the last few years. The fast, efficient, and safe delivery of all of our treatments is at the heart of what we do.
You will join our digital pharmacy site in Wolverton Milton Keynes, where we process and dispatch medications and test kits directly to patients' homes and pharmacies (non-patient-facing).
You will work closely with wider pharmacy operations, including the supply of prescriptions, delivery and couriers, medications and test kits to clients and ensuring that systems and processes are in place to ensure that treatments arrive with customers as and when they expect them in a safe and cost effective way.
Duties
Responsible for ensuring SOPs are followed and medication is dispatched legally, safely and appropriately for patient reception.
Work closely with the medical and pharmacy teams to ensure that delivery of medication meets best practice guidance.
Help to build and work with a team to ensure the dispatch of medication follows good pharmacy practice and provides the best possible service to our patients.
Responding and reacting to changes in requirements, including allocation of prescriptions to pharmacies when there are Bank Holidays or delivery problems.
Developing a deep understanding of all of the processes that occur with external parties that impact our operations, including, but not limited to Royal Mail, DPD, and our partner lab, amongst others.
Understanding, developing, mapping and evaluating clinical and customer support processes and exploring ways with stakeholders that these operational processes can be improved.
Skills & experience
Qualified and GPhC registered UK Pharmacist.
Understanding of the digital healthcare landscape is an advantage but not essential.
Experience managing KPI's relating to the delivery and supply of prescriptions and medications.
Data-driven with good use of Excel and data management.
Strong problem solver
Driving continuous improvements in an evolving, and growing environment
Excellent cross-functional management working closely with Pharmacy Dispensers, Warehouse team members, clinical teams, and third-party delivery partners.
Flexible to work from our site in Wolverton, MK12 5NA
If you possess the necessary skills and are eager to join a dedicated team, we encourage you to apply.
Job Types: Full-time, Part-time, Fixed term contract, Zero hours contract
Expected hours: 20 - 40 per week
Benefits:
Company events
Company pension
Employee discount
Health & wellbeing programme
Private medical insurance
Referral programme
Sick pay
Schedule:
Monday to Friday
Weekend availability
Licence/Certification:
GPhC Registration (required)
Work Location: In person
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