Job Description

To assist in the provision of a high-quality patient focused dispensary service to outpatients at the Trust.



To accurately dispense clinically checked prescriptions referring any areas of doubt to the Responsible Pharmacist To provide quality customer service to all outpatient pharmacy customers including multidisciplinary healthcare professionals To contribute to the development and maintenance of a high quality and timely outpatient service for patients To contribute to the safe and accurate issue of completed dispensed prescriptions to patients

At CHS we understand the differences in delivering our services in complex environments and we have a flexible approach to meet the needs of our customers. Our Estates and Facilities management functions alongside our Clinical Engineering, decontamination and procurement service, provides the following:



Fully managed estate and building maintenance



Clinical Engineering and Decontamination



Procurement advice, guidance and governance



Capital project management



Transport



Grounds maintenance.



Portering



Catering



Cleaning (including robot and deep cleaning)



All provided to nationally recognised standards giving you assurance that your premises and equipment will be the best they can, and your customers will have confidence in you as a provider.



Dispensary Duties



To carry out the validation, labelling, dispensing and issue of prescriptions in the outpatient pharmacy To calculate varying degrees of complex doses and quantities to supply on prescriptions To undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check To work on the pharmacy outpatient reception, taking in and handing out prescriptions, taking payment and dealing with customer queries Use the Electronic Patient Record system to locate and print outpatient prescriptions To securely and accurately input data, patient and prescription details onto the computer system and assist with the maintenance of records relating to work and workload statistics To participate in the ordering, receipt of goods, stock checks and stock control of medicines in the outpatient pharmacy, ensuring efficient use of pharmaceuticals and resources To assist with the dispensing, recording, maintenance, issue and receipt of Controlled Drugs as appropriate To work under the supervision of site pharmacy manager within the outpatient dispensary to ensure efficient workflow and pharmacy provision To carry out general duties, including stock and preparation of bottles, sundry items, additional information and labels, packaging, and counting and cleaning equipment To use the prescription tracking system to record patient information and monitor and audit the transit of prescriptions through the dispensing, checking and delivery processes

To assist with the monitoring of the till to enable the team to process transactions efficiently

To monitor and record safe storage of stock by carrying out environmental temperature checks, expiry date checking, stock checks and assisting in the rotation of stock

To clean shelving where pharmaceuticals are stored, keeping them in a tidy, organised and fit for purpose condition



Communication



To provide / receive routine information that may require tact or persuasive skills where there may be difficulties in understanding, especially when answering the telephone To provide medication information verbally or in written format to outpatients or their representatives

General Duties



To work flexibly to support the team and service needs

To adhere to all policies and procedures for CHS and CHFT

To complete all mandatory training

To participate in and contribute towards an annual individual appraisal, with the dual goals of enhancing performance and developing a personal development plan

To carry out duties with due regard to the Trust's Equal Opportunity policy

To seek advice and support from Line Manager whenever necessary

To maintain professional conduct including appearance at all times