Job Description

Company description

Manning Pharmacy has been part of the North Leeds and wider community for over 50 years. We have built up considerable goodwill and valuable relationships with our patients since then, still serving many generations of families. We work closely with GPs, nursing staff, the NHS, local schools and our patients to ensure that individual pharmaceutical and travel health needs are understood, and expectations exceeded. Our location offers our patients and staff commutable access from Leeds city centre and other nearby cities and towns within West Yorkshire.

We believe that our success is based on our simple ethos of a great team and putting patients first. We take a holistic approach to everything we do, whether that's providing travel vaccines, prescription services, blood pressure checks, supporting our local nursing homes or just providing over-the-counter medication advice. We support our staff to develop their skills and qualifications and evolve with the company.

Job description

Purpose:

To work alongside pharmacy technicians and under the supervision of the responsible pharmacist to ensure the safe, accurate and timely supply of prescribed medication to patients.

To provide medicines-related and healthy lifestyle advice to patients as well as assisting in the smooth operation of the pharmacy.

Reports to:

Manager / Owner

Key responsibilities

:

To be working towards or have completed an accredited NVQ level 2 (or equivalent) Dispensing Assistant course.

To select, label and dispense pharmaceutical products in accordance with a prescription by following Standard Operating Procedures (SOPs) and complying with all legal requirements.

To ensure the safe and correct transfer of dispensed items to patients.

To accurately maintain Patient Medication Records (PMR) to ensure patient safety and in accordance with data protection requirements.

To identify medicine related problems or queries and bring these to the attention of the pharmacist.

To answer queries on the supply and availability of medicines, where it is within your competence.

To receive stock in accordance with SOPs.

To ensure the safe and appropriate storage of medicines.

To assist with stock control and the maintenance of reasonable stock levels within the pharmacy environment.

To liaise with other healthcare professionals to assist in the continuity of patient care across primary and secondary care

To assist with service provision to care homes including the preparation of Monitored Dosage Systems.

To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement.

To select and recommend suitable products and provide advice on their correct use.

To provide advice on leading a healthy lifestyle.

To refer to the pharmacist when appropriate.

To assist with the engagement of patients onto advanced services such as MURs and NMS.

To maintain an up-to-date knowledge of medicines and minor ailments by reading journals, product information and training resources.

To assist in providing pharmaceutical care to patients by carrying out reasonable duties as determined by needs of the business.

Personal specification:

To be working towards or have completed an accredited NVQ level 2 (or equivalent) Dispensing Assistant training course under the guidance of the pharmacist.

Good attention to detail and high levels of concentration.

Excellent communication and customer service skills.

Excellent team working skills.

Good level of IT literacy and numeracy

A warm and friendly but professional attitude towards customers.

An ability to respond to medical queries in a sensitive and professional manner.

Experience of working in a retail environment (desirable).

Experience of handling money and maintaining finance records

Industry: Health Care

Benefits:

On-site parking Learning and development on-the-job Access to pension scheme Staff discount
Job Types: Full-time, Part-time, Permanent

Pay: From 12.21 per hour

Application question(s):

Tell us who you did your dispensing or counter assistant qualification with
Experience:

counter assistant/ Dispensing: 2 years (required)
Work Location: In person